Realchems Reviews

Name: Realchems
Rating: 4.18

4.2 Rating 2,167 Reviews

80 %

of reviewers recommend Realchems

4.2

Based on 2,167 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Realchems:

Realchems are one of the largest suppliers of research chemicals in Europe. We are firmly established as a go-to source for a wide range of RC's, providing unique compounds to both academic researchers & scientific institutions around the world.

All of our products are high quality, lab-tested, and have H-NMR results available upon request, something we are unique in offering.

Visit Website

Email:

info@realchems.net

Location:

Unit 4

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Realchems 4 star review on 22nd July 2021

Antonio Huerta Beltran

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very pleased with this store. Fast delivery, good communication and very clean and well packaged products. I definitely recommend.”

Helpful Report

Posted 3 years ago

We are glad to acknowledge you have been satisfied with our services. We do take packaging seriously as we need to keep the products in perfect shape & quality for our clients. Thanks for taking the time to share your experience with RealChems!

Posted 2 years ago

“good product fast delivery good company”

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Posted 3 years ago

We are glad you are satisfied with the product quality and delivery dates! Thank you for the review, and hope to see you as our repeat customer in the future :)

Posted 2 years ago

“Quick delivery, good product. I will be back.”

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Posted 3 years ago

We are glad you are satisfied with the product quality and delivery dates! Thank you for the review, and hope to see you as our repeat customer in the future :)

Posted 2 years ago

“Was very happy with product and post”

Helpful Report

Posted 3 years ago

We are glad you are satisfied with the product quality and delivery dates! Thank you for the review, and hope to see you as our repeat customer in the future :)

Posted 2 years ago

“Good customer service and rápido delivery”

Helpful Report

Posted 3 years ago

We are glad to acknowledge you have been satisfied with our services and delivery dates! Thanks for taking the time to share your experience with RealChems!

Posted 2 years ago

“My order got stuck with DPD but they reshipped it after some time which I appreciate and I was able to receive my stuff”

Helpful Report

Posted 3 years ago

Thanks for taking the time to share your experience with RealChems! We are glad to acknowledge you have been satisfied with our services

Posted 2 years ago

“Best rc seller. Goods allways in excelent quality. Only problem i had that my last order with dpd got stuck where it was dropped in netherlands. It was 10days, so its time to file complaint. Will see how that works out. Dont use dpd.”

Helpful Report

Posted 3 years ago

Thanks for taking the time to share your experience with RealChems! We are glad to acknowledge you have been satisfied with our services

Posted 2 years ago

“Muy buen servicio, buena entrega, es una empresa seria y que se toman en serio las cosas!! Recomendada”

Helpful Report

Posted 3 years ago

We are glad to acknowledge you have been satisfied with our services and delivery dates! Thanks for taking the time to share your experience with RealChems!

Posted 2 years ago

“V Satisfied”

Helpful Report

Posted 3 years ago

Thanks for taking the time to share your experience with RealChems! We are glad to acknowledge you have been satisfied with our services

Posted 2 years ago

“To long delivery It was better with post”

Helpful Report

Posted 3 years ago

Hi there, We appreciate your feedback! We're sorry to hear that you faced a delay with your order delivery. Unfortunately, a lot of factors may affect delivery timeframes, such as weather conditions, warehouse maintenance, transit delays, and COVID factors. Our shipping team always takes care of dispatch time and tries to ship all orders in a timely manner. However, shipping companies are not immune from delays, and to our regret, it may happen sometimes. We really appreciate that you raised this question and shared your feedback with us. I have forwarded this to our shipping team and our agent will get back to you shortly with a solution. Sincerely, RC Team

Posted 2 years ago

“One week air mailed shipping, all perfectly arrived and as always wonderful material”

Helpful Report

Posted 3 years ago

We are glad you are satisfied with the product quality and delivery dates! Thank you for the review, and hope to see you as our repeat customer in the future :)

Posted 2 years ago

“..........”

Helpful Report

Posted 3 years ago

Thank you for the star rating!

Posted 2 years ago

“Was a bit nervous, but did a pretty large purchase and got my stuff quickly and high quality.”

Helpful Report

Posted 3 years ago

We are glad you are satisfied with the product quality and delivery dates! Thank you for the review, and hope to see you as our repeat customer in the future :)

Posted 2 years ago

“I received second order with tracking to canada in about 3 weeks. Still waiting on first order sent with regular airmail from almost 2 months ago.”

Helpful Report

Posted 3 years ago

Hi there, Glad you have received your second tracked order and hope that Airmail reached you eventually, Unfortunately, untracked airmail can be unpredictable sometimes, and there's no way to know what happened to it in mid-shipment. And there's nothing we can do as it is just a letter with stamps. So we do encourage choosing tracked delivery when possible. If you haven't received the order please always contact customer support so our team can look at what can be done. Best regards, RC Team

Posted 2 years ago

“Everything handled beautifully”

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Posted 3 years ago

Thank you for sharing your opinion. We appreciate your feedback!

Posted 2 years ago

“Great company. I just wish the payment process was easier.”

Helpful Report

Posted 3 years ago

Thank you for your feedback! We are always looking for ways to simplify the improve the customer experience. Due to the nature of our products, sometimes we are forced to face certain limitations. Thank you for your understanding!

Posted 2 years ago

“The order didn't arrive. I know this could happen, but I wrote you an email explaining it and I had no answer.”

Helpful Report

Posted 3 years ago

Hello Dear Client, We're really sorry that you have any issues with your order or delivery. I have forwarded your request to our support team, so they could follow up on your order and get any updates. Our agent will get back to you with the details and solution shortly. We never leave our clients empty-handed and always do our best to resolve any issues that may occur. We appreciate your patience and understanding! Sincerely, RC Team

Posted 2 years ago

“very good products and fast delivery!”

Helpful Report

Posted 3 years ago

We are glad you are satisfied with the product quality and delivery dates! Thank you for the review, and hope to see you as our repeat customer in the future :)

Posted 2 years ago

“I am very happy with the product!”

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Posted 3 years ago

Happy to hear you have been satisfied with the product!

Posted 2 years ago

“Puntuali e seri”

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Posted 3 years ago

Thank you for the kind words and star rating. We are very greateful!

Posted 2 years ago

Realchems is rated 4.2 based on 2,167 reviews