Realchems Reviews

Name: Realchems
Rating: 4.18

4.2 Rating 2,167 Reviews

80 %

of reviewers recommend Realchems

4.2

Based on 2,167 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Realchems:

Realchems are one of the largest suppliers of research chemicals in Europe. We are firmly established as a go-to source for a wide range of RC's, providing unique compounds to both academic researchers & scientific institutions around the world.

All of our products are high quality, lab-tested, and have H-NMR results available upon request, something we are unique in offering.

Visit Website

Email:

info@realchems.net

Location:

Unit 4

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Realchems 4 star review on 22nd July 2021

Antonio Huerta Beltran

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good, but a wait for e-mail very long”

Helpful Report

Posted 3 years ago

Hi there, Sorry for your experience with an email reply, please don't hesitate to contact online chat from 8am to 11pm every day to get a quick reply. All the best, RC Team

Posted 2 years ago

“exzellent Product and Service !”

Helpful Report

Posted 3 years ago

Hi there, We are glad you are satisfied with the product quality and our services! We put tremendous attention to the quality of our products. All batches are lab-tested, and HNMR results are available per request. And special thanks from the Support Team! We do work from 8am to 11pm every day since it is very important for us to be there for our customers and answer any questions in a timely manner:) Have a great day, RC Team

Posted 2 years ago

“Produits de qualité et livraison conforme. Service client très réactif. Juste un conseil, toujours prendre la livraison avec suivi, ça évite les envois perdu.”

Helpful Report

Posted 3 years ago

Hi there, Thanks for taking the time to share your experience with RealChems! I'm really glad you are satisfied with our services, we do take packaging seriously as we need to keep the products in perfect shape & quality for our clients. And special thanks from the Support Team! We do work from 8am to 11pm every day since it is very important for us to be there for our customers and answer any questions in a timely manner:) Have a great day, RC Team

Posted 2 years ago

“Excellent vendeur de produits de très haute qualité néanmoins en raison des problèmes sanitaires j'imagine,j'attend toujours la dernière commande passée il y 19jours...”

Helpful Report

Posted 3 years ago

Hi Vincent, Thanks for taking the time to share your feedback! Really hope that your order reached you. Please don't hesitate to contact our customer service if unusual delays occue during shipment. We do encourage to choose UPS or DHL as shipping carriers withing EU All the best, RC Team

Posted 2 years ago

“Bonne réactivité et accompagnement de l'équipe de Real chems, commande traitée rapidement. Merci”

Helpful Report

Posted 3 years ago

Hi there, Thanks for taking the time to share your experience with RealChems! I'm really glad you are satisfied with our services, and special thanks from the Support Team! We do work from 8am to 11pm every day since it is very important for us to be there for our customers and answer any questions in a timely manner:) Thank you for the review, and hope to see you as our repeat customer in the future :) Have a great day, RC Team

Posted 2 years ago

“Absolutely perfect! High quality research chemicals, everything arrives on time, great prices and very invested and helpful people!”

Helpful Report

Posted 3 years ago

Hi Mikela, Thanks for taking the time to share your experience with RealChems! I'm really glad you are satisfied with our services, we do take packaging seriously as we need to keep the products in perfect shape & quality for our clients. And special thanks from the Support Team! We do work from 8am to 11pm every day since it is very important for us to be there for our customers and answer any questions in a timely manner:) Have a great day, RC Team

Posted 2 years ago

“I am Fine”

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Posted 3 years ago

Posted 2 years ago

“The best ever!!!😍😍😍”

Helpful Report

Posted 3 years ago

Hi Simone, Thanks for taking the time to share your experience with RealChems! I know it's almost a year passed, but I'm really glad you are satisfied with our services! And special thanks from the Support Team! We do work from 8am to 11pm every day since it is very important for us to be there for our customers and answer any questions in a timely manner:) Have a great day, RC Team

Posted 2 years ago

“I had a bad experience with this supplier. We had an intense exchange for several weeks, where they took more than 10 days first verifying my instant transfer, then claiming they shipped the goods, just to turn out they never did, despite the inaccurate tracking number they shared. Then they claimed I sent the wrong address and finally that the post office does not recognise the post number (which every post office does recognise). I finally had to request my money to be paid back, which also took some time, but I did receive it eventually. This was a highly stressful experience, I had to threaten the company with poor reviews and social networks postings to ensure I at least get my money back. I would never undergo this stress again.”

Helpful Report

Posted 3 years ago

Hello Dear Client, We're really sorry that you have any issues with your order or delivery. I have forwarded your request to our support team, so they could follow up on your order and review this case. Our agent will get back to you with the details and solution shortly. We never leave our clients empty-handed and always do our best to resolve any issues that may occur, so you can be sure that we'll take care of you! We appreciate your patience and understanding! Sincerely, RC Team

Posted 2 years ago

Realchems is rated 4.2 based on 2,167 reviews