Realchems Reviews

Name: Realchems
Rating: 4.18

4.2 Rating 2,163 Reviews

80 %

of reviewers recommend Realchems

4.2

Based on 2,163 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Realchems:

Realchems are one of the largest suppliers of research chemicals in Europe. We are firmly established as a go-to source for a wide range of RC's, providing unique compounds to both academic researchers & scientific institutions around the world.

All of our products are high quality, lab-tested, and have H-NMR results available upon request, something we are unique in offering.

Visit Website

Email:

info@realchems.net

Location:

Unit 4

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Realchems 4 star review on 22nd July 2021

Antonio Huerta Beltran

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery, great service, very consistent”

Helpful Report

Posted 1 year ago

Thank you, hope to see you back soon!

Posted 1 year ago

“I never received my order and I didn't get any refund.”

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Posted 1 year ago

Sorry to hear that you are not satisfied. We can see that you have selected to ship by airmail. We never recommend to use airmail as it is Risky, No tracking & Long Delays & No compensation. With tracked shipment we will be able to located the parcel and we have a compensation policy for those. If you believe that something is wrong with your order, please contact our customer service and they can look into what they can do.

Posted 1 year ago

“I have not made a purchase recently since the products that interested me are no longer accessible in France, but I was quite satisfied with your service”

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Posted 1 year ago

Thank you for the nice review even though many products have been restricted in France. It is such a shame that this happened.

Posted 1 year ago

“Quality packaging, quality and variety of products (i reagent tested them all) and a great support team! I always choose RealChems”

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Posted 1 year ago

Amazing, our appreciation for this nice review.

Posted 1 year ago

“The best chemical vendor ever. I have never had an experience better than RealChems. Fast and Easy. Always reship.”

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Posted 1 year ago

We are so happy to hear this, thank you!

Posted 1 year ago

“"Shipping Methods Sorry, no quotes are available for this order at this time"”

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Posted 1 year ago

Unfortunately we have to deal with government restrictions in many countries. If there are no shipping quotes available, then it means we will not be able to ship to the country which has been used in the shipping address. Unfortunately there is nothing we can do about that.

Posted 1 year ago

“All great!”

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Posted 1 year ago

Thank you very much Jakub, we appreciate it.

Posted 1 year ago

“I didn't create this order what is this email telling me about a recent order please help me support where?”

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Posted 1 year ago

We are sorry for the inconvenience, our system has sent review invitations to some older orders, one of them is from you. We have already actioned and this will not happen again. Again our apologies.

Posted 1 year ago

“Los productos son de buena calidad..y precios asequibles”

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Posted 1 year ago

Muchas gracias por tu reseña

Posted 1 year ago

“There was a confusion on the product and they said it was ilegal to send it to Spain and it was not. After a few mails, they recognized that there were a intern system error, for me it was to late and i could not purchase the product.”

Helpful Report

Posted 1 year ago

Sorry to hear about that. If we make a mistake ourselves then we will always compensate if you do not receive the pacakage or if you paid and we cannot ship out. Please contact our customer service and we will come up with a solution :)

Posted 1 year ago

“clean & easy”

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Posted 1 year ago

Well thank you very much !

Posted 1 year ago

“Parfait merci”

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Posted 1 year ago

Merci to you :)

Posted 1 year ago

“The products arrived swiftly and were the real mccoy.”

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Posted 1 year ago

Amazing, thank you very much for your support :)

Posted 1 year ago

“bad bad bad bad”

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Posted 1 year ago

“Fast shipping and reliable good product every time. Also customer service is always helpful”

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Posted 1 year ago

Thanks for the nice compliments :)

Posted 1 year ago

“Safe and reliable”

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Posted 1 year ago

We appreciate your great review :)

Posted 1 year ago

“Delivery Reliable!”

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Posted 1 year ago

Thank you very very much

Posted 1 year ago

“Been customer for years. Couple months ago purchased goods, arrived half of what I paid for, made a complaint been asked to deliver photo of original packaging, but after the they ghosted me. Haven't replied to any more emails. Avoid because if they mix your order you won't get what you paid for.”

Helpful Report

Posted 1 year ago

Unfortunately I cannot find back any tickets linked to the mail address. Please contact our customer service via the chat on our site so they can look into this case, is it might be very well that something went wrong in the system.

Posted 1 year ago

“Quick service”

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Posted 1 year ago

Thank you very much!

Posted 1 year ago

“Consider adding 4-aco-dmt”

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Posted 1 year ago

Thank you, we will pass the message.

Posted 1 year ago

Realchems is rated 4.2 based on 2,163 reviews