Realchems Reviews

Name: Realchems
Rating: 4.18

4.2 Rating 2,167 Reviews

80 %

of reviewers recommend Realchems

4.2

Based on 2,167 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Realchems:

Realchems are one of the largest suppliers of research chemicals in Europe. We are firmly established as a go-to source for a wide range of RC's, providing unique compounds to both academic researchers & scientific institutions around the world.

All of our products are high quality, lab-tested, and have H-NMR results available upon request, something we are unique in offering.

Visit Website

Email:

info@realchems.net

Location:

Unit 4

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Realchems 4 star review on 22nd July 2021

Antonio Huerta Beltran

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I didn't receive nothing”

Helpful Report

Posted 2 years ago

Hello Ander, We're really sorry that you have any issues with your order. I have forwarded your request to our support team, so they could review this case and offer a fair solution for you. We never leave our clients empty-handed and always do our best to resolve any issues that may occur. We appreciate your patience and understanding! Sincerely, RC Team

Posted 2 years ago

“I didn't received my package so I made a bad review but RealChems offered me another shipping for free and I changed to 4 stars. I Will change to five after delivery. Very good service.”

Helpful Report

Posted 2 years ago

Hello Gianluca, We're really sorry that you have any issues with your order. I have forwarded your request to our support team, so they could review this case and offer a fair solution for you. We never leave our clients empty-handed and always do our best to resolve any issues that may occur. We appreciate your patience and understanding! Sincerely, RC Team

Posted 2 years ago

“Hello, My order is stuck at DHL since 03/09 I wrote you by mail , by chat . Since the 12/09 you told me to wait for investigation , then you told me that my order will be reship one week ago and last Friday you told me two business day . I was an happy realchem customer. But no reship for my DHL order and the next Airmail didn't make it. The only thing right now it's to leave reviews anywhere I can and tell my story I will really happy to continue buying on your shop but until I receive my DHL reshipping, trust is lost Regards Romain”

Helpful Report

Posted 2 years ago

Hello Romain, Thank you for reaching out! We're really sorry that you still didn't receive your re-ship! I have forwarded it to our shipping team so we could find a solution for you without any further delays. We hope to see you our regular client in the future and will do our best to leave you happy with our services! Sincerely, RC Team

Posted 2 years ago

“Good communication, top quality”

Helpful Report

Posted 2 years ago

Hello, Matej! Thank you for your feedback! It's really important for our team :) Sincerely, RC Team

Posted 2 years ago

“perfect delivry”

Helpful Report

Posted 2 years ago

Hello Stephane, We appreciate your feedback! We're sorry that we left you not completely satisfied. Our manager will contact you shortly with the details regarding your order. I hope that you'll be completely happy with our service next time :) Sincerely, RC Team

Posted 2 years ago

“very good”

Helpful Report

Posted 2 years ago

Hi Paulo, Thank you for your kind feedback :) Hope to see you back in our store soon! Sincerely, RC Team

Posted 2 years ago

“perfect,good product”

Helpful Report

Posted 2 years ago

Hello dear client, Thank you for sharing your feedback! We pay tremendous attention to our products quality and glad to know that you're happy with it :) Sincerely, RC Team

Posted 2 years ago

“Already 2nd order was made and successful. The packaging is very stealthy and professional. This time with a little delay because they ran out of stock. The team was very helpful and professional and in my personal opinion they are the only legit guys here in Europe and they deserve all the support they can get. This is my advice to all the buyers out there: Always use premium package service with insurance.”

Helpful Report

Posted 2 years ago

Hello dear client, Thank you so much for your amazing feedback! We'll do our best to keep you happy with our services! Sincerely, RC Team

Posted 2 years ago

“Good quality, 100% reship !”

Helpful Report

Posted 2 years ago

Hi there, Thank you for sharing your feedback, we really appreciate it! Sincerely, RC Team

Posted 2 years ago

“I've made two orders thus far and I was pleased with both the quality and professionalism. One order got lost in the mail, but was quickly replaced after I reported it. The customer service was friendly and the issue was resolved quickly.”

Helpful Report

Posted 2 years ago

Hi Adam, Thank you for sharing your feedback! We do care about the quality of our products and are very glad that we left you happy! Sincerely, RC Team

Posted 2 years ago

“Product of very good quality”

Helpful Report

Posted 2 years ago

Hi dear client, We appreciate your feedback :) Looking forward to seeing you back in our store! Sincerely, RC Team

Posted 2 years ago

“satisfait ! merci”

Helpful Report

Posted 2 years ago

Hi there, Thank you for your kind feedback! We're glad to work to keep you happy with our service! Sincerely, RC Team

Posted 2 years ago

“My stuff arrived at the local post office in just 7 days~”

Helpful Report

Posted 2 years ago

Hi there, Thank you for sharing your feedback! Hope you'll receive your next package as fast as possible :) Post-NL and DHL typically deliver within 5-8 business days within EU. Sincerely, RC Tean

Posted 2 years ago

“Produits de bonne qualité, prix correct et un service client au top....”

Helpful Report

Posted 2 years ago

Hi Jérôme, Thank you for sharing your feedback! The quality of our products is an essential part of our company and we're glad to hear you're happy with it :) Sincerely, RC Team

Posted 2 years ago

“I don’t understand your choice to use Colis Privé ! You put more delays to be deliver in short Time ! I préfèred thé last méthod with DHL”

Helpful Report

Posted 2 years ago

Hi Christophe, Thank you for sharing your feedback! We're working on this matter and hope that you'll receive your next order as fast as possible :) Sincerely, RC Team

Posted 2 years ago

“Great quality lab materials, correctly labeled and swift delivery! Trustworthy store for amateur researchers!”

Helpful Report

Posted 2 years ago

Hi dear client, Thank you for sharing your feedback! Hope you'll e completely satisfied with our service next time :) We'll do our best to keep you happy! Sincerely, RC Team

Posted 2 years ago

“I've tested 1P-LSD, which often gives me stomach pain. While the ald-52 blotters are very light, although the quality is good they are too expensive.”

Helpful Report

Posted 2 years ago

Hi Nimes, Thank you for your feedback! Please, kindly be advised, that our products are not intended for human consumption and are for research purposes only. We pay tremendous attention to the quality of our products and each of them is lab tested and shows 95% purity. We can provide H-NNRA results per the client's request. Hope you'll be happy with your next order! Our agent has just contacted toy with the details. Sincerely, RC Team

Posted 2 years ago

“package not received since 07/10/22, no refund, no help”

Helpful Report

Posted 2 years ago

Hi dear client, We appreciate your kind feedback! We're really sorry that you didn't receive your order! If you ordered with DHL - we provide a free re-ship in case the package is lost. I have forwarded this case to our shipping team, so they could investigate it. Our agent will get back to you with the details very shortly. Sincerely, RC team

Posted 2 years ago

“Envoie rapide et sécurisé”

Helpful Report

Posted 2 years ago

Hi Ludovic, Thank you for sharing your feedback! We're happy doing our best to keep you happy with our service! Sincerely, RC Team

Posted 2 years ago

“Todo Perfecto”

Helpful Report

Posted 2 years ago

Hi there, Thank you for sharing your feedback! We're happy doing our best to keep you happy with our service! Sincerely, RC Team

Posted 2 years ago

Realchems is rated 4.2 based on 2,167 reviews