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Realchems Reviews

4.2 Rating 2,167 Reviews
80 %
of reviewers recommend Realchems
4.2
Based on 2,167 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 64%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read Realchems Reviews

About Realchems:

Realchems are one of the largest suppliers of research chemicals in Europe. We are firmly established as a go-to source for a wide range of RC's, providing unique compounds to both academic researchers & scientific institutions around the world.

All of our products are high quality, lab-tested, and have H-NMR results available upon request, something we are unique in offering.

Visit Website

Email:

info@realchems.net

Location:

Unit 4

Write Your review

Excelend quality product, would appreciate an affordable tracked worldwide shipping though.
Helpful Report
Posted 3 years ago
Hi Ruan, Thanks for taking the time to share your experience and suggestion, We do put great attention to the quality of our products, so glad you are noticing it:) As for the tracked and affordable worldwide shipping, you can get it for free for orders over 200 euro, and it's available for under €250 or per custom request. Please don't hesitate to contact us if we can help you make your experience worth 5 stars! RC Team
Posted 2 years ago
I was able to place an order on this site, I received both orders without problem in one week very well packaged very discreet with high quality research products It is a real professional site I recommend without hesitation
Helpful Report
Posted 3 years ago
Hi there, Thanks for taking the time to share your experience with RealChems! I'm really glad you are satisfied with our services, we do take packaging seriously as we need to keep the products in perfect shape & quality for our clients. Have a great day, RC Team
Posted 2 years ago
I have ordered more than once and the products have always met my expectations. The only thing i can recommend is to avoid untracked shipping but I find it pointless to put a negative review for an aspect that is not directly dependent on the company. Great customer service!
Helpful Report
Posted 3 years ago
Hi We are glad you are satisfied with the product quality! We put tremendous attention to the quality of our products. All batches are lab-tested, and HNMR results are available per request. We always encourage customers to choose DHL or UPS, which are insured and usually take less than 1 week within the EU. Thank you for the review, and hope to see you as our repeat customer in the future:) RC Team
Posted 2 years ago
Shipping could be better. If you ship without a tracking number, its likely to not get to you. It’s been near 3 weeks since “shipment date” apparently and nothing turned up. Not anyone’s fault, just don’t have high hopes.
Helpful Report
Posted 3 years ago
Hello Dear Client, We're really sorry that you have any issues with your order or delivery. I have forwarded your request to our support team, so they could follow up on your order and review this case. Our agent will get back to you with the details and solution shortly. We never leave our clients empty-handed and always do our best to resolve any issues that may occur, so you can be sure that we'll take care of your case! We appreciate your patience and understanding! Sincerely, RC Team
Posted 2 years ago
Very good products, very polite customer support! Very professional packing ! Only downside was the delivery time since instead of 7-10 days it took almost 20 days for delivery with tracked DPD because of some misunderstanding with shipping team and discontinued UPS courier. All ordered products have arrived ,they are the real deal ! Highly recommend !
Helpful Report
Posted 3 years ago
Hi there, Thanks a lot for taking the time to send a detailed review! Really glad you are satisfied with our products and services! Some delays may occur even with the tracked shipping services, however, they are insured so even if the package is lost - we will offer a reshipment:) We do ship with UPS and DHL right now, so hopefully, you can receive the service you are looking for! RC Team
Posted 2 years ago
I wanted to buy goods in europe for the first time and was looking for the best supplier of goods. I searched for a very long time and my choice fell on realchems. These guys have shown themselves to be responsible and professional workers who accurately and conscientiously carry out their immediate duties. At the same time, they have shown themselves to be honest and decent people who react quickly and resolve issues that have arisen.
Helpful Report
Posted 3 years ago
Hi! Thank you very much for taking the time to share your experience! Hope to you see soon at RealChems.net:) RC Team
Posted 2 years ago
Its veri good
Helpful Report
Posted 3 years ago
Hi! Thank you very much for taking the time to share your experience! Hope to you see soon at RealChems.net:) RC Team
Posted 2 years ago
Its veri good
Helpful Report
Posted 3 years ago
Hi! Thank you very much for taking the time to share your experience! Hope to you see soon at RealChems.net:) RC Team
Posted 2 years ago
Equipe sérieuse et rapide, très fiable en cas de litige. Produit top et peu chère comparé à la concurrence. Je recommande.
Helpful Report
Posted 3 years ago
Hi there, Thanks for taking the time to share your experience with RealChems! I'm really glad you are satisfied with our services, we do take packaging seriously as we need to keep the products in perfect shape & quality for our clients. And special thanks from the Support Team! We do work from 8am to 11pm every day since it is very important for us to be there for our customers and answer any questions in a timely manner:) Have a great day, RC Team
Posted 2 years ago
They were awesome, good customer support, high quality products.
Helpful Report
Posted 3 years ago
Hi there, Thanks for taking the time to share your experience with RealChems! I'm really glad you are satisfied with our services. And special thanks from the Support Team! We do work from 8am to 11pm every day since it is very important for us to be there for our customers and answer any questions in a timely manner:) Have a great day, RC Team
Posted 2 years ago
Good product, shipped on time
Helpful Report
Posted 3 years ago
Hi We are glad you are satisfied with the product quality and delivery dates! We put tremendous attention to the quality of our products. All batches are lab-tested, and HNMR results are available per request. Delivery dates are highly dependent on the shipping method, so we always encourage customers to choose DHL or UPS, which are insured and usually take less than 1 week within the EU. Thank you for the review, and hope to see you as our repeat customer in the future:) RC Team
Posted 2 years ago
Definitely the best site in the field. The customer service is always ready to help in any way it can, the guys are really kind and the products are the best!
Helpful Report
Posted 3 years ago
Hi We are glad you are satisfied with the product quality and delivery dates! We put tremendous attention to the quality of our products. All batches are lab-tested, and HNMR results are available per request. And special thanks from the Support Team! We do work from 8am to 11pm every day since it is very important for us to be there for our customers and answer any questions in a timely manner:) Have a great day, RC Team
Posted 2 years ago
very happy with the shipment and the treatment received
Helpful Report
Posted 3 years ago
Hi! Thank you very much for taking the time to share your experience! Hope to you see soon at RealChems.net:) RC Team
Posted 2 years ago
Non molto soddisfatto dal servizio clienti e dal tempo di una decina di giorni tra il pagamento e il ricevimento della spedizione
Helpful Report
Posted 3 years ago
Hi Fax, Thank you for your feedback! Please, accept our sincere apologies for this unpleasant experience with our service! Unfortunately, technical issues may occur sometimes that may cause some unexpected delays. However, we do our best to prevent such incidents and to establish this process. We absolutely agree that it's absolutely unacceptable and that it shouldn't take so much for payment to be processed. I have forwarded your request to our upper authority and they get back to you with a solution shortly. We appreciate that you took the time to share your feedback with us. This helps our team to see which aspects we should upgrade and we will definitely pay attention to this situation. Our support agent will contact you shortly with the details and solution. I hope that you'll give us chance to fix this situation! Sincerely, RC Team
Posted 2 years ago
Rapide. Hotline efficace et très aimable.
Helpful Report
Posted 3 years ago
Hi there, Thanks for taking the time to share your experience with RealChems! I'm really glad you are satisfied with our services! And special thanks from the Support Team! We do work from 8am to 11pm every day since it is very important for us to be there for our customers and answer any questions in a timely manner:) Have a great day, RC Team
Posted 2 years ago
Escroc. N envoie pas Site juste pour vous prendre votre aregent
Helpful Report
Posted 3 years ago
Hello Dear Client, We're really sorry that you have any issues with your order or delivery. I have forwarded your request to our support team, so they could follow up on your order and review this case. Our agent will get back to you with the details and solution shortly. We never leave our clients empty-handed and always do our best to resolve any issues that may occur, so you can be sure that we'll take care of your case! We appreciate your patience and understanding! Sincerely, RC Team
Posted 2 years ago
Livraison rapide. Produits conforme à ma demande. Sérieux, je recommande.
Helpful Report
Posted 3 years ago
Hi We are glad you are satisfied with the product quality and delivery dates! We put tremendous attention to the quality of our products. All batches are lab-tested, and HNMR results are available per request. Delivery dates are highly dependent on the shipping method, so we always encourage customers to choose DHL or UPS, which are insured and usually take less than 1 week within the EU. Thank you for the review, and hope to see you as our repeat customer in the future:) RC Team
Posted 2 years ago
Very good
Helpful Report
Posted 3 years ago
Hi! Thank you very much for taking the time to share your experience! Hope to you see soon at RealChems.net:) RC Team
Posted 2 years ago
Great site, wonderful shipping speed, overall very impressive.
Helpful Report
Posted 3 years ago
Hi! Thank you very much for taking the time to share your experience! Hope to you see soon at RealChems.net:) RC Team
Posted 2 years ago
Everything was allright, fast delivery good support!
Helpful Report
Posted 3 years ago
Hi there, Thanks for taking the time to share your experience with RealChems! I'm really glad you are satisfied with our services, we do take packaging seriously as we need to keep the products in perfect shape & quality for our clients. And special thanks from the Support Team! We do work from 8am to 11pm every day since it is very important for us to be there for our customers and answer any questions in a timely manner:) Have a great day, RC Team
Posted 2 years ago
Realchems is rated 4.2 based on 2,167 reviews