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Realchems Reviews

4.2 Rating 2,167 Reviews
80 %
of reviewers recommend Realchems
4.2
Based on 2,167 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 64%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read Realchems Reviews

About Realchems:

Realchems are one of the largest suppliers of research chemicals in Europe. We are firmly established as a go-to source for a wide range of RC's, providing unique compounds to both academic researchers & scientific institutions around the world.

All of our products are high quality, lab-tested, and have H-NMR results available upon request, something we are unique in offering.

Visit Website

Email:

info@realchems.net

Location:

Unit 4

Write Your review

Orders arrive on time when tracked and very good quality products!
Helpful Report
Posted 2 years ago
Hi there, We are glad you are satisfied with the product quality. We put tremendous attention to the quality of our products. All batches are lab-tested, and HNMR results are available per request. Also, we are glad to hear that your order arrived fast! Thank you for the review, and hope to see you as our repeat customer in the future:) RC Team
Posted 2 years ago
Nice 2-fdck crystals, fast delivery, in spite of taking little care about small details.
Helpful Report
Posted 2 years ago
Hi there, We are glad you are satisfied with the product quality. We put tremendous attention to the quality of our products. All batches are lab-tested, and HNMR results are available per request. And special thanks from the Support Team! We do work from 8 am to 11 pm CET every day since it is very important for us to be there for our customers and answer any questions in a timely manner:) Thank you for the review, and hope to see you as our repeat customer in the future:) RC Team
Posted 2 years ago
Confusion about my order resulting in shipment delays. This keeps happening unfortunately. I would advice to order at least 3 weeks beforehand to allow for delays with processing and shipping. Service and product are sufficient but response time does take longer than normal standards.
Helpful Report
Posted 2 years ago
Good day, dear client! Thank you for sharing your feedback! Please, accept our apologies for the issues you faced with our service! We always do our best to provide the most friendly and efficient customer support. We will definitely raise the question of response time with our team. Meanwhile, I have forwarded your request to our upper authority and our agent will get back to you shortly with the details. We always pay attention to our clients feedback and are ready to fix our mistakes and improve our service! Sincerely, RC Team
Posted 2 years ago
Very professional and kind.
Helpful Report
Posted 2 years ago
Hi Lucas, We are glad you are satisfied with the product quality. We put tremendous attention to the quality of our products. All batches are lab-tested, and HNMR results are available per request. And special thanks from the Support Team! We do work from 8 am to 11 pm CET every day since it is very important for us to be there for our customers and answer any questions in a timely manner:) Thank you for the review, and hope to see you as our repeat customer in the future:) RC Team
Posted 2 years ago
Very serious lab with clean research material . Fast shipping. Excellent communication.
Helpful Report
Posted 2 years ago
Hi Sébastien, We are glad you are satisfied with the product quality. We put tremendous attention to the quality of our products. All batches are lab-tested, and HNMR results are available per request. And special thanks from the Support Team! We do work from 8 am to 11 pm CET every day since it is very important for us to be there for our customers and answer any questions in a timely manner:) Thank you for the review, and hope to see you as our repeat customer in the future:) RC Team
Posted 2 years ago
Good, fast, precise, highly recomended
Helpful Report
Posted 2 years ago
Hello Kryštof, We are glad you are satisfied with our service! We put tremendous attention to the quality of our products. All batches are lab-tested, and HNMR results are available per request. And special thanks from the Support Team! We do work from 8 am to 11 pm CET every day since it is very important for us to be there for our customers and answer any questions in a timely manner:) Thank you for the review, and hope to see you as our repeat customer in the future:) RC Team
Posted 2 years ago
Great service, super fast, secured shipping, thanks a lot!
Helpful Report
Posted 2 years ago
Hi there, We are glad you are satisfied with our service! We always take care of discreet shipping and are happy that you receive your order in time! Thank you for the review, and hope to see you as our repeat customer in the future:) RC Team
Posted 2 years ago
Always get an answer of you have questions. Delivered on time and good.
Helpful Report
Posted 2 years ago
Hi there, We appreciate your great feedback! We are glad you are satisfied with our service and delivery dates! We work from 8am to 11pm every day since it is very important for us to be there for our customers and answer any questions in a timely manner:) We also do our best to provide the fastest shipping methods and always encourage our customers to choose DHL or UPS, which are insured and generally take less than 1-2 weeks within the EU. We're happy that you received your order in time! Thank you for choosing us! Hope to you see soon at RealChems.net:) Sincerely, RC Team
Posted 2 years ago
well! three years! that I maintain a relationship as a customer which is respectful and trusting. Realchems is a supplier with serious and professional conduct, having information and scientific knowledge of RCs. consequently, making this market safe, trustworthy and respectable. v.ww
Helpful Report
Posted 2 years ago
Hello Dear Client, We appreciate your great feedback! We are glad you are satisfied with our service and appreciate your loyalty through years! We work from 8am to 11pm every day since it is very important for us to be there for our customers and answer any questions in a timely manner:) We also do our best to provide the fastest shipping methods and always encourage our customers to choose DHL or UPS, which are insured and generally take less than 1-2 weeks within the EU. We're happy that you received your order in time! Thank you for choosing us! Hope to you see soon at RealChems.net:) Sincerely, RC Team
Posted 2 years ago
Premier commande super
Helpful Report
Posted 2 years ago
Hello dear client! Thank you for your feedback, we really appreciate it! We'll do our best to leave you completely satisfied with our service next time :) Our agent has just contacted you to find out which factors affected your rating. We are always ready to offer a fair solution for our clients if something worries them. Thank you for choosing us! Sincerely, RC Team
Posted 2 years ago
Good products, fast shipping. The best
Helpful Report
Posted 2 years ago
Hi there, We appreciate your great feedback! We are glad you are satisfied with our service and delivery dates! We work from 8am to 11pm every day since it is very important for us to be there for our customers and answer any questions in a timely manner:) We also do our best to provide the fastest shipping methods and always encourage our customers to choose DHL or UPS, which are insured and generally take less than 1-2 weeks within the EU. We're happy that you received your order in time! Thank you for choosing us! Hope to you see soon at RealChems.net:) Sincerely, RC Team
Posted 2 years ago
Serio come sito, trovato sempre, sempre bene.Grazie RealChems ;)
Helpful Report
Posted 2 years ago
Hi there, We appreciate your great feedback! We are glad you are satisfied with our service and delivery dates! We work from 8am to 11pm every day since it is very important for us to be there for our customers and answer any questions in a timely manner:) We also do our best to provide the fastest shipping methods and always encourage our customers to choose DHL or UPS, which are insured and generally take less than 1-2 weeks within the EU. We're happy that you received your order in time! Thank you for choosing us! Hope to you see soon at RealChems.net:) Sincerely, RC Team
Posted 2 years ago
Excellent as always, had very good results with my study using RealChems Blotters
Helpful Report
Posted 2 years ago
Hi Mehdi, We appreciate your great feedback! Thanks for taking the time to share your experience with RealChems! We are glad you are satisfied with the product quality! We put tremendous attention to the quality of our products. All batches are lab-tested, and HNMR results are available per request. Delivery dates are highly dependent on the shipping method, so we always encourage customers to choose DHL or UPS, which are insured and generally take less than 1-2 weeks within the EU. Thank you for the review, and hope to see you as our repeat customer in the future:) RC Team
Posted 2 years ago
always good. nothing to complain about so far... ;)
Helpful Report
Posted 2 years ago
Hi, I'm glad that you are satisfied with our services, Would you mind sharing where we can improve to make it worth 5 stars?:) You can email us at info@realchems.net or contact us via online chat from 8am to 1pm CET Best regards, RC Team
Posted 2 years ago
My shipment status hasn't been updated since "received in country of destination" - it's been over 40 days since initial posting from RC - maybe I shouldn't have spent so much (~350usd) on my first purchase, but at this rate, I don't think I will be making another purchase and, unfortunately, I don't think I can recommend RC to anyone in my country. I would appreciate any feedback - if you need any other information, please let me know. Your Shipment #000033149 for Order #000054901 POSTNLTRACKED: CL169206130NL
Helpful Report
Posted 2 years ago
Hi Eli, We appreciate your feedback! We're sorry to hear that you faced a delay with your order delivery. Unfortunately, a lot of factors may affect delivery timeframes, such as weather conditions, warehouse maintenance, transit delays, and COVID factors. Also, it's very important to check the status of the products you're going to purchase in your particular country. If it's restricted in your country - there'd risk of seizure by customs. Our shipping team always takes care of dispatch time and tries to ship all orders in a timely manner. However, shipping companies are not immune from delays, and to our regret, it may happen sometimes. We really appreciate that you raised this question and shared your feedback with us. I have forwarded this to our shipping team and our agent will get back to you shortly with a solution. Sincerely, RC Team
Posted 2 years ago
Solid, honest bussiness. Thanks for what you are doing!
Helpful Report
Posted 2 years ago
Thank you for your positive feedback! Such comments motivate us to try even harder!
Posted 2 years ago
Great shop, reliable, high quality an potency products
Helpful Report
Posted 2 years ago
Thank you for sharing your experience. We appreciate you spreading the word about our company!
Posted 2 years ago
Always perfect.
Helpful Report
Posted 2 years ago
Thank you so much for these kind words! We will try to keep up the good work for our customers!
Posted 2 years ago
everything was nice
Helpful Report
Posted 2 years ago
We appreciate your kind review. You are always welcome at RealChems ;-)
Posted 2 years ago
Everythink just fine. Thanks!
Helpful Report
Posted 2 years ago
Glad to hear you have been satisfied with RealChems services and products! Thank you for sharing your positive review!
Posted 2 years ago
Realchems is rated 4.2 based on 2,167 reviews