Realchems Reviews

Name: Realchems
Rating: 4.18

4.2 Rating 2,167 Reviews

80 %

of reviewers recommend Realchems

4.2

Based on 2,167 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Realchems:

Realchems are one of the largest suppliers of research chemicals in Europe. We are firmly established as a go-to source for a wide range of RC's, providing unique compounds to both academic researchers & scientific institutions around the world.

All of our products are high quality, lab-tested, and have H-NMR results available upon request, something we are unique in offering.

Visit Website

Email:

info@realchems.net

Location:

Unit 4

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Realchems 4 star review on 22nd July 2021

Antonio Huerta Beltran

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“no llego el pedido”

Helpful Report

Posted 2 years ago

Hello Alfonso, We're really sorry that you have any issues with your order or delivery. I have forwarded your request to our support team, so they could follow up on your order and review this case. Our agent will get back to you with the details and solution shortly. We never leave our clients empty-handed and always do our best to resolve any issues that may occur, so you can be sure that we'll take care of your case! We appreciate your patience and understanding! Sincerely, RC Team

Posted 2 years ago

“Fiable et de qualité !!!”

Helpful Report

Posted 2 years ago

Hi there, We appreciate your feedback and are glad to hear you're happy with the quality of our products! Looking forward to see you back in our store :) Sincerely, RC Team

Posted 2 years ago

“Na de bestelling geplaatst te hebben, las ik wat slechte reviews dus begon erg te twijfelen of het wel binnen zou komen. Was echter nergens voor nodig een aantal dagen later kwam me bestelling binnen met een gratis drankje zelfs. Het product was beter dan ik had verwacht en potent joh, niet normaal haha. Vaste klant hier geworden en ga zeker vaker bestellen!!”

Helpful Report

Posted 2 years ago

Hello Wishal, Thank you for sharing your feedback! Thank you so much for your interest in our products! We hope to see you as our regular client! Sincerely, RC Team

Posted 2 years ago

“Excellent service and products.”

Helpful Report

Posted 2 years ago

Hello dear client, Thank you for sharing your feedback! We are glad to hear that you're satisfied with our service! Sincerely, RC Team

Posted 2 years ago

“second order, and for a second time the order was "not accepted by the shipping company", still, the problem has been solved each time and the reship come in a few days”

Helpful Report

Posted 2 years ago

Hello dear client, Thank you for your feedback and for bringing this information to us! Unfortunately, we had to deal with some delays with the shipping carrier recently, but our shipping team has been working on the resolution and this issue should be resolved very shortly. We'll do our best to leave you completely satisfied with our service next time :) Sincerely, RC Team

Posted 2 years ago

“Sicuro e devo dire che l'ultimo acquisto è stato su per veloce. Vero good”

Helpful Report

Posted 2 years ago

Hello Christina, Thank you for sharing your kind feedback! We're glad to hear that the delivery was fast! Sincerely, RC Team

Posted 2 years ago

“Is good For me thank You”

Helpful Report

Posted 2 years ago

Hello Yannick, Thank you for sharing your feedback! We are glad to hear that you're satisfied with our service! Sincerely, RC Team

Posted 2 years ago

“Order #000061951 paid on July 19th never arrived. Multiple Shipping issues with DHL losing the package or the package never leaving Netherlands and customer support was always pushing me to “just wait a few more days”. Last week support told me “we will not reship it” implying it’s my fault for the issues. Had multiple other orders arrive in time in the past, but lately DHL seems to have delivery issues. Customer support doesn’t seem to care too much.”

Helpful Report

Posted 2 years ago

Hello Mihai, We're really sorry that you have any issues with your order. I have forwarded your request to our support team, so they could follow up on it and review this case. We absolutely agree that such issues with the carrier are absolutely unacceptable and we'll definitely take measures. Our agent will get back to you with the details and solution shortly. We never leave our clients empty-handed and always do our best to resolve any issues that may occur, so you can be sure that we'll take care of your case! We appreciate your patience and understanding! Sincerely, RC Team

Posted 2 years ago

“Rare place that holds kind people in it. Thank you again.”

Helpful Report

Posted 2 years ago

Hello Ján, We're really sorry that you have any issues with your order! I have forwarded your request to our support team, so they could follow up on your order and review this case. Our agent will get back to you with the details and solution shortly. We pay tremendous attention to our product packaging and in case we did something wrong - we will definitely provide a fair solution for you. We never leave our clients empty-handed and always do our best to resolve any issues that may occur, so you can be sure that we'll take care of your case! We appreciate your patience and understanding! Sincerely, RC Team

Posted 2 years ago

“Pretty good and fast thank you”

Helpful Report

Posted 2 years ago

Hi there, We appreciate your feedback! We'll keep working to keep you absolutely happy with our service and products :) Sincerely, RC team

Posted 2 years ago

“Everything went smooth as always.. Reliable, good quality, safe and easy shipment, not expensive... Just perfect”

Helpful Report

Posted 2 years ago

Hi Dear Client, We appreciate your amazing feedback! It's pleasure for us to do all possible to keep our clients happy! Sincerely, RC Team

Posted 2 years ago

“muy alta calidad y excelente servicio”

Helpful Report

Posted 2 years ago

Hi there, Thank you for your feedback! We'll keep doing our best to leave you completely satisfied with our service! Sincerely, RC Team

Posted 2 years ago

“I still dont have my package that I ordered on 28.7 . You guys reshipped this order 4 times I think and every time it gets “lost” by dhl, then you email me that I will recieve my tracking number within 1-3 business days but still nothing to this day”

Helpful Report

Posted 2 years ago

Hello Zoro, We're really sorry that you have any issues with your order. As far as I can see - your order has been already re-shipped and you were provided with the tracking number. Our agent will get back to you with the details and solution shortly. We never leave our clients empty-handed and always do our best to resolve any issues that may occur, so you can be sure that we'll take care of your case! We appreciate your patience and understanding! Sincerely, RC Team

Posted 2 years ago

“Very good packaging, very good products and fast delivery. Love Realchems.”

Helpful Report

Posted 2 years ago

Hi Carlos, Thank you for sharing your feedback! We pay tremendous attention to our product's quality and packaging and are glad to hear you're happy with it! Sincerely, RC Team

Posted 2 years ago

“items came fast”

Helpful Report

Posted 2 years ago

Hi there, Thank you for sharing your amazing feedback! We hope to see you back in our store very soon :) Sincerely, RC Team

Posted 2 years ago

“Very good sitweb”

Helpful Report

Posted 2 years ago

Hi Morgan, Thank you for sharing your amazing feedback! We hope to see you back in our store very soon :) Sincerely, RC Team

Posted 2 years ago

“Stuffs are doin things!! Not a fake, all real!! Sexy modefokers best stuff all around Europe”

Helpful Report

Posted 2 years ago

Hi there, Thank you for your feedback. Unfortunately, LizardLabs (our blotters supplier) has raised the prices, which affected our retail & wholesale offers. We do our best to provide the best prices, but we will not change our blotters supplier. Everyone knows that LL has the best quality product, so unfortunately we had to raise prices as well. Please feel free to contact us about wholesale options, though, and I hope those will satisfy you. RC Team

Posted 2 years ago

“Excellent service and very good products ! Perfect for making interresting chemicals researchs. It will help me very much to graduate my phd”

Helpful Report

Posted 2 years ago

Hello there, Thank you for sharing your amazing feedback! We're glad to hear you're happy with our service and product quality! We hope to see you back in our store very soon :) Sincerely, RC Team

Posted 2 years ago

“genial, muy bien...”

Helpful Report

Posted 2 years ago

Hi Dear Client, Thank you for sharing your feedback! We hope to see you back in our store very soon :) Sincerely, RC Team

Posted 2 years ago

“all good.”

Helpful Report

Posted 2 years ago

Hi Marco, Thank you for sharing your feedback! It's a pleasure for us to work to keep our clients happy! Sincerely, RC Team

Posted 2 years ago

Realchems is rated 4.2 based on 2,167 reviews