Name: Realchems
Rating: 4.18

“Got held up in customs (Sweden), but the customer support was extremely friendly and helped me when I hadn't received anything and it was just that I forgot to e-mail them to verify payment I guess. Seems legit enough for all intents and purposes, but swedes beware as customs will seize your goods 99%.”

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Posted 3 years ago

Thanks for taking the time to share your experience with RealChems! We are glad to acknowledge you have been satisfied with our services

Posted 2 years ago

“Professional is the word”

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Posted 3 years ago

We appreciate your review! Thank you so much for the positive commentaries!

Posted 2 years ago

“I placed an order on 31/10/21 and it never arrived. I feel that it's a gamble ordering from this company and I'm extremely disappointed.”

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Posted 3 years ago

Hello Dear Client, We're really sorry that you have any issues with your order or delivery. I have forwarded your request to our support team, so they could follow up on your order and get any updates. Our agent will get back to you with the details and solution shortly. We never leave our clients empty-handed and always do our best to resolve any issues that may occur. We appreciate your patience and understanding! Sincerely, RC Team

Posted 2 years ago

“Fast, good and thorough. Swim approves”

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Posted 3 years ago

Thank you so much for the positive feedback!

Posted 2 years ago

“Quick shipment, great quality.”

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Posted 3 years ago

We are glad you are satisfied with the product quality and delivery dates! Thank you for the review, and hope to see you as our repeat customer in the future :)

Posted 2 years ago

“Great customer service: fast, helpful and professional. Products are high quality. Love that there is DPD shipping option, unlike some other RC suppliers that only use postNL, which is unusable.”

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Posted 3 years ago

Thanks for taking the time to share your experience with RealChems! We are glad to acknowledge you have been satisfied with our services

Posted 2 years ago

“I ordered few things but instead of what I ordered I received just a face mask. The products worth was for more than 150 euros. The worst experience ever.”

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Posted 3 years ago

Good day, Aleksandar! We appreciate your feedback! We're sorry that you faced any kind of bad experience with us! We definitely do not treat our clients that way and do our best to provide the most efficient service. Kindly be advised, that we send all merch and giveaway products separately from the main order - hope that explains why the face mask gift was sent to you in another shipment. Our manager has just checked the status of your initial order and contacted you with the details. Hope you'll receive your parcel safely and in time! Best regards, RC Team Customer Support

Posted 3 years ago

“Top sellers and they found solution when GOT problème 👍🏻👍🏻👍🏻”

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Posted 3 years ago

We appreciate your review! Thank you so much for the positive commentaries!

Posted 2 years ago

“Everything perfect, fast delivery and excellent quality. Thank you!”

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Posted 3 years ago

We are glad you are satisfied with the product quality and delivery dates! Thank you for the review, and hope to see you as our repeat customer in the future :)

Posted 2 years ago

“Quick delivery, good product. I had no problems.”

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Posted 3 years ago

We are glad you are satisfied with the product quality and delivery dates! Thank you for the review, and hope to see you as our repeat customer in the future :)

Posted 2 years ago

“I ordered a product on this website. Weeks after, i still didnt receive anything so i sent a message to the costumer service. I asked for them to resend me the shipment because i dint receive it. But they sent me picture of my product and a letter with my address on it as a "PROOF" of the fact that they sent me my product. As a result, i paid for a product and didnt receive anything and the costumer service just gave a 20% code for my next order on the website. I'm sorry but i dont think i will buy anything else on this website. I will delete this review if the costumer service send me the product i paid for. For the moment, don't buy here..”

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Posted 3 years ago

Hello Dear Client, We're really sorry that you have any issues with your order or delivery. I have forwarded your request to our support team, so they could follow up on your order and get any updates. Our agent will get back to you with the details and solution shortly. We never leave our clients empty-handed and always do our best to resolve any issues that may occur. We appreciate your patience and understanding! Sincerely, RC Team

Posted 2 years ago

“Amazing customer service! Really appreciate being given 50% credit when my first order got lost. The second attempt made it to me safe and sound. Thank you!”

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Posted 3 years ago

Thanks for taking the time to share your experience with RealChems! We are glad to acknowledge you have been satisfied with our services

Posted 2 years ago

“Great quality, fast service”

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Posted 3 years ago

We are glad you are satisfied with the product quality and delivery dates! Thank you for the review, and hope to see you as our repeat customer in the future :)

Posted 2 years ago

“RC au top, commande reçu en 10 jours, produits conformes aux attentes.”

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Posted 3 years ago

We are glad you are satisfied with the product quality! Thank you for the review, and hope to see you as our repeat customer in the future :)

Posted 2 years ago

“understanding people”

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Posted 3 years ago

We genuinely appreciate your kind words! Thank you for the feedback!

Posted 2 years ago

“It is a trustworthy page that I have been using for quite some time. With a very friendly management team that solves any doubt or problem. I always send them on time. Highly recommended”

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Posted 3 years ago

We sincerely thank you for your positive feedback and for taking the time to share your experience!

Posted 2 years ago

“Very good !!!”

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Posted 3 years ago

We appreciate your feedback!

Posted 2 years ago

“Je suis désolé mais je n’ai toujours rien reçu !! Peu être la douane”

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Posted 3 years ago

Hello Dear Client, We're really sorry that you have any issues with your order or delivery. I have forwarded your request to our support team, so they could follow up on your order and get any updates. Our agent will get back to you with the details and solution shortly. We never leave our clients empty-handed and always do our best to resolve any issues that may occur. We appreciate your patience and understanding! Sincerely, RC Team

Posted 2 years ago

“I didnt get my order”

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Posted 3 years ago

Hello Dear Client, We're really sorry that you have any issues with your order or delivery. I have forwarded your request to our support team, so they could follow up on your order and get any updates. Our agent will get back to you with the details and solution shortly. We never leave our clients empty-handed and always do our best to resolve any issues that may occur. We appreciate your patience and understanding! Sincerely, RC Team

Posted 2 years ago

“Lo mejor que he probado y investigado”

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Posted 3 years ago

Thank you so much for sharing your experience! We appreciate the feedback!

Posted 2 years ago

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Realchems Reviews