Realchems Reviews

Name: Realchems
Rating: 4.18

4.2 Rating 2,167 Reviews

80 %

of reviewers recommend Realchems

4.2

Based on 2,167 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Realchems:

Realchems are one of the largest suppliers of research chemicals in Europe. We are firmly established as a go-to source for a wide range of RC's, providing unique compounds to both academic researchers & scientific institutions around the world.

All of our products are high quality, lab-tested, and have H-NMR results available upon request, something we are unique in offering.

Visit Website

Email:

info@realchems.net

Location:

Unit 4

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Realchems 4 star review on 22nd July 2021

Antonio Huerta Beltran

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good products with pretty fast delivery in Europe. Just try, chemist, and you'll see.”

Helpful Report

Posted 2 years ago

Hi there, We are glad you are satisfied with the product quality and delivery dates! We put tremendous attention to the quality of our products. All batches are lab-tested, and HNMR results are available per request. Delivery dates are highly dependent on the shipping method, so we always encourage customers to choose DHL or UPS, which are insured and generally take less than 1-2 weeks within the EU. Thank you for the review, and hope to see you as our repeat customer in the future:) RC Team

Posted 2 years ago

“Outstanding service and amazing products . My Number 1”

Helpful Report

Posted 2 years ago

Hi, Jerry Bauwens, Thank you very much for taking the time to share your experience! We are glad you are satisfied with the product quality and delivery dates! We put tremendous attention to the quality of our products. All batches are lab-tested, and HNMR results are available per request. And special thanks from the Support Team! We do work from 8 am to 11 pm CET every day since it is very important for us to be there for our customers and answer any questions in a timely manner:) Hope to you see soon at RealChems.net:) RC Team

Posted 2 years ago

“Reliable customer service and decrete shipping. Don't forget the funny newsletter😂 My source number one!”

Helpful Report

Posted 2 years ago

Hi there, Thank you very much for taking the time to share your experience! I'm really glad you are satisfied with our services. Delivery dates are highly dependent on the shipping method, so we always encourage customers to choose DHL or UPS, which are insured and generally take less than 1-2 weeks within the EU. Thank you for the review, and hope to see you as our repeat customer in the future:) RC Team

Posted 2 years ago

“really good stuff, very proffesional staff”

Helpful Report

Posted 2 years ago

Hi Lucas, We are glad you are satisfied with the product quality and delivery dates! We put tremendous attention to the quality of our products. All batches are lab-tested, and HNMR results are available per request. And special thanks from the Support Team! We do work from 8am to 11pm CET every day since it is very important for us to be there for our customers and answer any questions in a timely manner:) Hope to you see soon at RealChems.net:) RC Team

Posted 2 years ago

“I have ordered three products in total from this shop. Everything went great. I can recommend this research chemical shop to everyone :).”

Helpful Report

Posted 2 years ago

Hi there! Thank you very much for taking the time to share your experience! I'm really glad you are satisfied with our services, we do take packaging seriously as we need to keep the products in perfect shape & quality for our clients. Hope to you see soon at RealChems.net:) RC Team

Posted 2 years ago

“Life is Beautiful”

Helpful Report

Posted 2 years ago

Hi Reiss, It Really Is! Thank you for taking the time to review RealChems, All the best, RC Team

Posted 2 years ago

“Great as always never lets me down”

Helpful Report

Posted 2 years ago

Hi, thanks for the review! Glad to hear you are coming back to us! I hope it is the beginning of our long and exciting relationship:) RC Team

Posted 2 years ago

“Been very loyal customer For couple of years, good service:)”

Helpful Report

Posted 2 years ago

Hi there, I'm really glad you are satisfied with our services. Thank you for being with us all these years, we appreciate your trust! Hope to you see soon at RealChems.net:) Sincerely RC Team

Posted 2 years ago

“Perfecto, el primer pedido se perdió pero me lo enviaron de nuevo sin coste alguno.”

Helpful Report

Posted 2 years ago

Hi there, Thank you very much for taking the time to share your experience! Delivery dates are highly dependent on the shipping method, so we always encourage customers to choose DHL or UPS, which are insured and generally take less than 1-2 weeks within the EU.' Thank you for the review, and hope to see you as our repeat customer in the future:) RC Team

Posted 2 years ago

“Nice product but the worst shipping service, paid for 4-5 days shipping and spent almost 3weeks…”

Helpful Report

Posted 2 years ago

Hi Carlos, We appreciate your feedback! We're sorry to hear that you faced a delay with your order delivery. Unfortunately, a lot of factors may affect delivery timeframes, such as weather conditions, warehouse maintenance, transit delays, and COVID factors. Our shipping team always takes care of dispatch time and tries to ship all orders in a timely manner. However, shipping companies are not immune from delays, and to our regret, it may happen sometimes. We really appreciate that you raised this question and shared your feedback with us. I have forwarded this to our shipping team and our agent will get back to you shortly with a solution. Sincerely, RC Team

Posted 2 years ago

“Helpful, friendly and professional customer service. Every single purchase has arrived, and any delayed or lost parcel has been compensated for. Highly recommend this service!”

Helpful Report

Posted 2 years ago

Hi Krazit, Thank you very much for taking the time to share your experience! We are glad you are satisfied with the service and delivery dates! Delivery dates are highly dependent on the shipping method, so we always encourage customers to choose DHL or UPS, which are insured and generally take less than 1-2 weeks within the EU. Thank you for the review, and hope to see you as our repeat customer in the future:) RC Team

Posted 2 years ago

“Regrettably one purchase I made in response to one of their offers never made it. I inquired about it and I only got radio silence.”

Helpful Report

Posted 2 years ago

Hello Alberto, We're really sorry that you have any issues with your order or delivery. I have forwarded your request to our support team, so they could follow up on your order and get any updates. Our agent will get back to you with the details and solution shortly. We never leave our clients empty-handed and always do our best to resolve any issues that may occur. We appreciate your patience and understanding! Sincerely, RC Team

Posted 2 years ago

“I paid for tracked UPS delivery. It's now two days after the shipping date and I'm unable to track it. I wasted my money on this service that hasn't been provided. I expected a reliable tracking service. Not happy, this is my second order that I'm having issues with.”

Helpful Report

Posted 2 years ago

Hello Dear Client, We're really sorry that you have any issues with your order or delivery. I have forwarded your request to our support team, so they could follow up on your order and get any updates. Our agent will get back to you with the details and solution shortly. We never leave our clients empty-handed and always do our best to resolve any issues that may occur. We appreciate your patience and understanding! Sincerely, RC Team

Posted 2 years ago

“Little bit pricey but trustworthy.”

Helpful Report

Posted 2 years ago

Hi! Thank you very much for taking the time to share your experience! Hope to you see soon at RealChems.net:) RC Team

Posted 2 years ago

“Excellent ,high quality ,fast shipping. 10/10”

Helpful Report

Posted 2 years ago

Hi Damian, Thanks for taking the time to share your experience with RealChems! We are glad you are satisfied with the product quality and delivery dates! We put tremendous attention to the quality of our products. All batches are lab-tested, and HNMR results are available per request. Thank you for the review, and hope to see you as our repeat customer in the future:) RC Team

Posted 2 years ago

“Llegó rápido y con una buena presentación.”

Helpful Report

Posted 2 years ago

Hi Carlos Hernández, We are glad you are satisfied with the product quality and delivery dates! We put tremendous attention to the quality of our products. All batches are lab-tested, and HNMR results are available per request. Delivery dates are highly dependent on the shipping method, so we always encourage customers to choose DHL or UPS, which are insured and generally take less than 1-2 weeks within the EU. Thank you for the review, and hope to see you as our repeat customer in the future:) RC Team

Posted 2 years ago

“Very nice !”

Helpful Report

Posted 2 years ago

Hi Mickael OLIVIERI, Thank you very much for taking the time to share your experience! Hope to you see soon at RealChems.net:) RC Team

Posted 2 years ago

“you did a very nice job guys. Thank you for keeping it alive to be able to study your mentality.”

Helpful Report

Posted 2 years ago

Hi there, Thank you very much for taking the time to share your experience! Hope to you see soon at RealChems.net:) RC Team

Posted 2 years ago

“my package never reached its destination ..”

Helpful Report

Posted 2 years ago

Hi Jess, We appreciate your feedback! We're really sorry that you faced any issues with the shipping company. We always do our best to resolve such issues, however, sometimes it may be out of our control and should be dealt with directly with the shipping carrier. Though, we never leave our clients empty-handed and always do all necessary from our side. I have sent your request to our shipping team, so they could follow up on your order and get more information. Our support agent will contact you shortly with the details. Sincerely, RC Team

Posted 2 years ago

“I wish i could give more stars, the product landed but the feedback was atrocious the whole time, delivering a bunch of excuses to buy some time instead of being honest from the start. I'll do another order to them and if they improve i will switch my score.”

Helpful Report

Posted 2 years ago

Good day, Christian! Thank you for sharing your feedback! Please, accept our apologies for the issues you faced with our service! We always do our best to provide the most friendly and efficient customer support. We will definitely raise the question of customer service quality with our team. Meanwhile, I have forwarded your request to our upper authority and our agent will get back to you shortly with the details. We always pay attention to our clients' feedback and are ready to fix our mistakes and improve. We would be really happy f you could give us another chance to prove that we're a reliable and trustworthy company! Sincerely, RC Team

Posted 2 years ago

Realchems is rated 4.2 based on 2,167 reviews