Realchems Reviews

Name: Realchems
Rating: 4.18

4.2 Rating 2,167 Reviews

80 %

of reviewers recommend Realchems

4.2

Based on 2,167 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Realchems:

Realchems are one of the largest suppliers of research chemicals in Europe. We are firmly established as a go-to source for a wide range of RC's, providing unique compounds to both academic researchers & scientific institutions around the world.

All of our products are high quality, lab-tested, and have H-NMR results available upon request, something we are unique in offering.

Visit Website

Email:

info@realchems.net

Location:

Unit 4

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Realchems 4 star review on 22nd July 2021

Antonio Huerta Beltran

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excelent quality and delivery service”

Helpful Report

Posted 1 year ago

Thank you very much, makes us happy to see you happy :)

Posted 1 year ago

“Ordered two times and all was good. Thanks”

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Posted 1 year ago

Thank you very much! Glad you like our service.

Posted 1 year ago

“Really good service with high-quality products.”

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Posted 1 year ago

Thank you for your nice words, we do our very best to keep you satisfied :)

Posted 1 year ago

“Envoie discret, rapide et soigné. Cette échantillon de gouttes pour nettoyer les tableaux s’avère très efficace. 🌈😵‍💫🫶”

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Posted 1 year ago

Merci!

Posted 1 year ago

“Good FK but I'm so sad...you don't delivery to Italy anymore,”

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Posted 1 year ago

We are still delivering to Italy, only there are some product restrictions. That is something out of our control. Thanks for your review.

Posted 1 year ago

“Nice service”

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Posted 1 year ago

Thank you :)

Posted 1 year ago

“Quick, good quality and everything as expected.”

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Posted 1 year ago

That is great to hear, hope to welcome you back soon :)

Posted 1 year ago

“Fast delivery and good customer service!”

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Posted 1 year ago

Thank you, hope to see you back soon!

Posted 1 year ago

“i'm a recurring customer, and it's always 5/5. Reliable, fair prices, excellent products and brilliant customer service.”

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Posted 1 year ago

Thank you very much, we do our very best to keep you and our other customers as sastisfied as you are.

Posted 1 year ago

“Cheers, another well executed order”

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Posted 1 year ago

Thank you for your compliments, we hope to be abe to execute a new one soon.

Posted 1 year ago

“Everything perfect! Profesional team.”

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Posted 1 year ago

Thank you very much! Hope to see you back soon :)

Posted 1 year ago

“Perfect, thanks.”

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Posted 1 year ago

Thank you for your review, always nice to have satisfied customers.

Posted 1 year ago

“I recently received an email regarding a reshipment for an order that was not delivered. The address provided in the email from Realchems is correct, however, I noticed that the address on the email received from PostNL is incorrect. My order number is 3000003239. Could you please update the address on the tracker to ensure that the package is delivered to the correct location? I will update this review once the issue has been resolved.”

Helpful Report

Posted 1 year ago

We are sorry to hear that you are not satisfied. It will be good for us to understand which order number you are talking about so we can check the shipping method you used and track the parcel. Please send us your message via the contact form on our side and as reference your review here on review.io and we will look into this.

Posted 1 year ago

“very nice product”

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Posted 2 years ago

Thank you very much. It is nice to hear that you are satisfied. Hope to see you back soon! Cheers RC Team

Posted 2 years ago

“Great produce and service!”

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Posted 2 years ago

Thank you very much for your nice review. We hope to see you back soon. Kind regards, RC Team

Posted 2 years ago

“Solid vendor. Research delivery time seems to have improved lately (so I'm giving it a 4).”

Helpful Report

Posted 2 years ago

Hello Anonymous, Thanks for your nice review. Happy to hear that you see that delivery times are improving. We are doing our very best to improve even further and to strive for that 5 star review next time. Kind regards, RC Team

Posted 2 years ago

“It took so long for the parcel to dispatch that I was no longer able to wait for it (took about 2 weeks, plus shipping time which I ignore how long it was)”

Helpful Report

Posted 2 years ago

Hello Anonymous, We are sorry to hear that you are not satisfied about the speed of delivery. We would like to investigate the reason of delay and kindly request you to share with us your name, order number and reference to this review via our contact form at Realchems.net. One of our agents will get back to you. We never leave our clients empty-handed and always do our best to resolve any issues that may occur, so you can be sure that we'll take care of your case! Sincerely, RC Team

Posted 2 years ago

“be more precise”

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Posted 2 years ago

Hi dear client! Thank you for the review! Glad you are satisfied with our products and services! Have a nice day:) RC Team

Posted 2 years ago

“Client depuis 03/2022 les délais d'expédition sont devenus beaucoup trop long pour les envois suivis (1 semaine) + ma dernière commande sans suivi jamais reçu. Obligé de les relancer régulièrement par mail car ils ont trop de travail... Bref je change de fournisseur.”

Helpful Report

Posted 2 years ago

Hello Dear Client, We're really sorry that you have any issues with your order or delivery. I have forwarded your request to our support team, so they could follow up on your order and review this case. Our agent will get back to you with the details and solution shortly. We never leave our clients empty-handed and always do our best to resolve any issues that may occur, so you can be sure that we'll take care of your case! We appreciate your patience and understanding! Sincerely, RC Team

Posted 2 years ago

“ez pz cheesy weezy, this magic package arrived so quietly it couldn't alert anybody, even the postman ,buddy”

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Posted 2 years ago

Hi dear client! Thank you for the review! Glad you are satisfied with our products and services! Have a nice day:) RC Team

Posted 2 years ago

Realchems is rated 4.2 based on 2,167 reviews