Realchems Reviews

Name: Realchems
Rating: 4.18

4.2 Rating 2,167 Reviews

80 %

of reviewers recommend Realchems

4.2

Based on 2,167 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Realchems:

Realchems are one of the largest suppliers of research chemicals in Europe. We are firmly established as a go-to source for a wide range of RC's, providing unique compounds to both academic researchers & scientific institutions around the world.

All of our products are high quality, lab-tested, and have H-NMR results available upon request, something we are unique in offering.

Visit Website

Email:

info@realchems.net

Location:

Unit 4

Write Your review

Tell us how Realchems made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Realchems 4 star review on 22nd July 2021

Antonio Huerta Beltran

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Late response, but honest true and good materials. I made a mistake of making a 2 euro short transfer than the total order value, yet they accepted. I thank you real chems for the support and amazing offers”

Helpful Report

Posted 1 year ago

Thank you for your support and your understanding as well. You can expect more amazing offers from us in the future :)

Posted 1 year ago

“I bought a product and make a mistake when I executed the instant bank transfer, I bought two times the same product for a single number of purchase and I asked to realchems to refound me and I did not have any answer...”

Helpful Report

Posted 1 year ago

Sorry to hear about this. Please use the chat on our site, which is open during working hours. Then our Customer service will be able to look into your tickets to understand why you did not receive a reply yet. Thank you!

Posted 1 year ago

“Fast delivery and excellent quality, couldn't recommend more!”

Helpful Report

Posted 1 year ago

And we recommend you as a customer, great to see you happy!

Posted 1 year ago

“The order arrived Really late”

Helpful Report

Posted 1 year ago

Thanks for your comment. We are sorry to hear that the parcel came in later than expected. I can see in our database that your order has been shipped out later as we couldn't match your payment. The order number was missing in the description and the name of the account was not matching with the order confirmation. For a fast delivery we request to inform us the order number in the description of the payment. I hope this explains the late delivery to you. Hope to see you back soon so we can make a fast delivery as you can expect from us.

Posted 1 year ago

“exelent service and product quality. realchems is the real deal”

Helpful Report

Posted 1 year ago

Our graditude for customers like you. Please come back soon :)

Posted 1 year ago

“thanks a lot for all...”

Helpful Report

Posted 1 year ago

We thank you for supporting us!

Posted 1 year ago

“Very nice ❤️”

Helpful Report

Posted 1 year ago

We like you too ❤️ , thank you

Posted 1 year ago

“perfect and fast”

Helpful Report

Posted 1 year ago

Thank you Sergio.

Posted 1 year ago

“Nice price, nice products”

Helpful Report

Posted 1 year ago

Thank you very much, hope to see you back soon!

Posted 1 year ago

“The best of the best!”

Helpful Report

Posted 1 year ago

We agree! thank you :)

Posted 1 year ago

“Excellent delivery”

Helpful Report

Posted 1 year ago

Well thank you for the compliment :)

Posted 1 year ago

“My good arrived fast. Haven’t tried yet, but it seems like I’ve gotten, what I ordered.”

Helpful Report

Posted 1 year ago

Good to hear that you receieved your parcel fast. Thanks for the confirmation!

Posted 1 year ago

“Order80000002920 We usual all brat,products 10/10,Customer servise 10/10..2 shipping Time,2 Weaks to non Eu Country..Realchems is best RC supllier in the hole World and I always recived my Orders..Tnx a lot Realchems.Favorite,trustworry and legit ..Tnx a lot,will bus again!!”

Helpful Report

Posted 1 year ago

Thank you very much, another satisfied customer makes us extremely happy. We hope to see you back soon!

Posted 1 year ago

“Perfect company!it served me very well! E sempre muito bem atendido!”

Helpful Report

Posted 1 year ago

Gracias amablemente por su revisión. Nos alegra que estés feliz.

Posted 1 year ago

“Muy buen soporte para nuevas investigaciones químicas, muy profesional”

Helpful Report

Posted 1 year ago

Thank you very much, really nice to have such happy customers.

Posted 1 year ago

“Un peu plus d'attente que les dernières fois mais arrivé comme il faut bien protégé comme d'habitude. Dommage que vous ne livrez plus en direction de la France, j'aimais bien realchems...”

Helpful Report

Posted 1 year ago

We are happy to hear that your parcel arrived, even though a little too late. We still ship to your country but less products. We hope to see you back.

Posted 1 year ago

“Muy buenos productos y buen servicio.”

Helpful Report

Posted 1 year ago

Amable gracias!

Posted 1 year ago

“The tracking was not given, causing me a lot of problems receiving the package when I explicitly paid for tracking. I finally managed to get it tho so, but the email responses were painfully slow (1 week to reply)”

Helpful Report

Posted 1 year ago

We are sorry to hear that you are not satisfied. The tracking always is automatically sent, so we don't know what went wrong. We apologies for the late reply on your mail. We will improve this and hope that next time you will be able to give us a better review.

Posted 1 year ago

“I have not received my package after 17 days, which could be fine as I understand that some problems may arise, but I have not received a single answer after asking a fee times.”

Helpful Report

Posted 1 year ago

We are sorry to hear that you did not receive your package yet. Unfortunatley once the package left our warehouse we have no control over it. Please be free to reach out to the chat on the site, during working hours we have our customer service available to assist you.

Posted 1 year ago

“All perfect”

Helpful Report

Posted 1 year ago

Thank you very much!

Posted 1 year ago

Realchems is rated 4.2 based on 2,167 reviews