Realchems Reviews

Name: Realchems
Rating: 4.18

4.2 Rating 2,167 Reviews

80 %

of reviewers recommend Realchems

4.2

Based on 2,167 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Realchems:

Realchems are one of the largest suppliers of research chemicals in Europe. We are firmly established as a go-to source for a wide range of RC's, providing unique compounds to both academic researchers & scientific institutions around the world.

All of our products are high quality, lab-tested, and have H-NMR results available upon request, something we are unique in offering.

Visit Website

Email:

info@realchems.net

Location:

Unit 4

Write Your review

Tell us how Realchems made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Realchems 4 star review on 22nd July 2021

Antonio Huerta Beltran

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Scammed. They sent me an order containing none of the products I purchased and only a free sample. Do not buy from them.”

Helpful Report

Posted 1 year ago

Sorry to hear that you are not satisfied. If you believe that something is wrong with your order, please contact our customer service and they can look into what they can do.

Posted 1 year ago

“They are a nice team and the quality of their products is is good.”

Helpful Report

Posted 1 year ago

Thank you very much, appreciate the nice words

Posted 1 year ago

“RealChem Real Good Products Thanks a lot and longlife”

Helpful Report

Posted 1 year ago

Much thanks!

Posted 1 year ago

“Every thing perfect 👍”

Helpful Report

Posted 1 year ago

We are pleased to receive such a nice comment.

Posted 1 year ago

“I've received my product and it was legitimate. Thank you.”

Helpful Report

Posted 1 year ago

We thank you as well

Posted 1 year ago

“Always fast and reliable service and products.”

Helpful Report

Posted 1 year ago

Thanks for the amazing review :)

Posted 1 year ago

“Never got the order. Paid and it never arrived info@shinydetailing.com.au”

Helpful Report

Posted 1 year ago

We are sorry to hear about that. If you have chosen for a tracked shipment and the parcel did not arrive. Please contact our customer service and they will be able to look into this. We have a compensation policy for tracked shipments.

Posted 1 year ago

“All aspects from ordering to delivery are very good. Products ordered also the best. Fast and efficient communication on any issue. What can I say.... Keep it up 👍👍👍”

Helpful Report

Posted 1 year ago

Thanks, we will keep it up :) hope to see you back soon

Posted 1 year ago

“Quality research chemicals for psychedelic study and analysis for professional investigation. REalchems provides the only afe and secure service of this kind in Canada..”

Helpful Report

Posted 1 year ago

Great to see another satisfied customer, thank you!

Posted 1 year ago

“Commande jamais arrivée”

Helpful Report

Posted 1 year ago

Sorry to hear that you are not satisfied. We can see that you have selected to ship by airmail. We never recommend to use airmail as it is Risky, No tracking & Long Delays & No compensation. With tracked shipment we will be able to located the parcel and we have a compensation policy for those. If you believe that something is wrong with your order, please contact our customer service and they can look into what they can do.

Posted 1 year ago

“Never received my order”

Helpful Report

Posted 1 year ago

“Order never arrived”

Helpful Report

Posted 1 year ago

“Good quality, fast and safe delivery. I can only recommend it”

Helpful Report

Posted 1 year ago

Thank you, thank you!

Posted 1 year ago

“one of the top websites in EU for that kind of thing”

Helpful Report

Posted 1 year ago

Well thank you very much, we appreciate the compliment :)

Posted 1 year ago

“Didnt receive my two last orders I will not revising my review since the issue is not solved. But if you refund me or send me the product, I’ll do that.”

Helpful Report

Posted 1 year ago

Hello Dorian, I have checked your last order and according to the tracking information the parcel has been delivered on July 25th. You can always reach out to our customer service if you believe something is wrong.

Posted 1 year ago

“Totally thumbs-up!”

Helpful Report

Posted 1 year ago

Thank you very much Anton!

Posted 1 year ago

“The last four orders were alright. I have been waiting for 7 days and still no email from the billing department for confirmation of payment. The Support is relatively slow now at responding to questions that you may have.”

Helpful Report

Posted 1 year ago

Thank you for your review, Unfortunately it is very busy at our CS with many requests and questions coming in. We always strive to reply within 24-48 hours. If a payment has been made the correct way and the description contians the order number, then we will process and ship the order within 24 hours after receipt. If the information is imcomplete then unfortunately it can take a little longer as it has to be sorted and confirmed yet.

Posted 1 year ago

“I made 7 orders, all previous 6 were ok and delivered with nice care. The last one is still pending to be accepted to DHL for 1 week and no one from RealChems is answering my e-mail for 3 days. I hope it's only unfortunate occasion, will be solved as soon as possible and will not appear again.”

Helpful Report

Posted 1 year ago

We are sorry to hear about that. Please note that in the weekend our CS is closed and therefore no tickets are being replied that time. I kindly request to reach out to our CS via the chat during working hours and they will be able to look into this. Unfortunately it can happen that a parcel has not been processed by the courier in the correct way which causes an issue. But we will always take care of our customer and make sure you get the parcel.

Posted 1 year ago

“High quality chems”

Helpful Report

Posted 1 year ago

Gracias!

Posted 1 year ago

“Top sgit drugs”

Helpful Report

Posted 1 year ago

Thanks for liking our RC quality

Posted 1 year ago

Realchems is rated 4.2 based on 2,167 reviews