Realchems Reviews

Name: Realchems
Rating: 4.18

4.2 Rating 2,167 Reviews

80 %

of reviewers recommend Realchems

4.2

Based on 2,167 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Realchems:

Realchems are one of the largest suppliers of research chemicals in Europe. We are firmly established as a go-to source for a wide range of RC's, providing unique compounds to both academic researchers & scientific institutions around the world.

All of our products are high quality, lab-tested, and have H-NMR results available upon request, something we are unique in offering.

Visit Website

Email:

info@realchems.net

Location:

Unit 4

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Realchems 4 star review on 22nd July 2021

Antonio Huerta Beltran

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's great, vey good quality”

Helpful Report

Posted 2 years ago

Hello Dear CLient, Thank you for your feedback! We'd be happy to see you our regular client :) Sincerely, RC Team

Posted 2 years ago

“Los mejores!”

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Posted 2 years ago

Hello Cristian, Thank you for your great feedback! Looking forward to your next order! Sincerely, RC Team

Posted 2 years ago

“Bons produits, service client plutôt ok”

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Posted 2 years ago

Hello Gwenaelle, Thank you for your feedback! We're sorry that you faced this inconvenience ith your shipment! As far as I can see - it was delivered to the specified address, but it hasn't been picked up - so DHL had to send it back to us. We will re-ship your order and our manager has just contacted you with the details and requested an alternative address. Hope you'll receive a re-ship safely! Sincerely, RC Team

Posted 2 years ago

“Des prix attractifs un suivi en cas de problème, des produits assez bons”

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Posted 2 years ago

Hello dear client, Thank you for your feedback, we really appreciate it! We'll do our best to leave you completely satisfied with our service next time :) Sincerely, RC Team

Posted 2 years ago

“Perfect for me.”

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Posted 2 years ago

Hello dear client, Thank you for your feedback! We're happy to do our job to make out clients happy with our service :) Sincerely, RC Team

Posted 2 years ago

“Spolehliví lidé , pro-klientský servis, co slíbí to dodrží. Jen tak dál. Ať se Vám daří.”

Helpful Report

Posted 2 years ago

Hello Sonja, Thank you for your great feedback! We'll be happy to keep working to keep you happy with our service :) Sincerely, RC Team

Posted 2 years ago

“Good customer support, good quality product. Some hiccups with DHL tracking precision.”

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Posted 2 years ago

Hello dear client, Thank you for your awesome feedback! We do our best for you and are looking forward to your next order :) Sincerely, RC Team

Posted 2 years ago

“Realchems are the real deal - if you need your supplies for reasearching purposes. This is the one to go.”

Helpful Report

Posted 2 years ago

Hello dear client, We appreciate your meaningful feedback! It's very important for our company! Please, accept our sincere apologies for the inconvenience! We agree that it's absolutely unacceptable to wait for the order for over 2 months. We'll definitely raise this question with our shipping department to investigate it and build a better optimization and service. I have forwarded your request to our upper authority and they will contact you with the details. We're completely against duplicated templates and will raise the question of communication and service with our support team as well. We'll be happy to see our client for a long time and hope you'll give us another chance to prove our customer care and service! Sincerely, RC team

Posted 2 years ago

“Très bon service top”

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Posted 2 years ago

Good day dear client, Thank you for your feedback! We'll keep doing our best to levy happy with our service an dour products :) Sincerely, RC Team

Posted 2 years ago

“The bag where my product NEP was scratched and everything was a mess. I’m really really disappointed, it ruined everything.”

Helpful Report

Posted 2 years ago

Hello Duarte, We're really sorry that you have any issues with the order. I have forwarded your request to our support team, so they could follow up on your order and review this case. Our agent will get back to you with the details and solution shortly. We never leave our clients empty-handed and always do our best to resolve any issues that may occur, so you can be sure that we'll take care of your case! We appreciate your patience and understanding! Sincerely, RC Team

Posted 2 years ago

“I Order two weaks in Croatia and have little delay and Issue with Dhl (I give incorect adress)but perfect Customer servise fixed and sent me Reship and I got for only 5 days my Shipment in Croatia..all products Amazzing and My favorite 5 meo Dmt Hcl form and all lisergamides 1p,1cp,Ald52,1V,Eth lad all Amazzing.Realchems the best RC VENDOR in the World (Tim and Roxy and Daniel hole Team) for me No 1 in the World...and Price off products is corect cheap and all good because Realchems have all pure and clean products ,this is for me No 1!!!”

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Posted 2 years ago

Hello there, Thank you s much for your feedback! We're glad to hear that you're happy with our product and service! We hope to see you as our regular client for many years :) Sincerely, RC Team

Posted 2 years ago

“I made an order and payed it 9 days ago. Tried contacting them via mail many times with no response at all. My order status is still "pending".”

Helpful Report

Posted 2 years ago

Hello Mauricio, We're really sorry that you have any issues with the order. I have forwarded your request to our support team, so they could follow up on your order and review this case. Our agent will get back to you with the details and solution shortly. We never leave our clients empty-handed and always do our best to resolve any issues that may occur, so you can be sure that we'll take care of your case! We appreciate your patience and understanding! Sincerely, RC Team

Posted 2 years ago

“Muy bien. Gracias”

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Posted 2 years ago

Hola Ramil, Gracias por la reseña! We will continue to execute as good as we can:) RC Team

Posted 2 years ago

“Todo perfecto”

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Posted 2 years ago

Hi Federico, glad to hear you are satisfied with our services! Thank you for sharing your feedback, RC Team

Posted 2 years ago

“Un service serieux et fiable”

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Posted 2 years ago

Hi there, Thank you for taking the time to share your feedback! Hope to see you again, RC Team

Posted 2 years ago

“Retraso en el entrega por parte de DHL. Puesto en comunicación con Realchems éstos han dado una solución que ha sido satisfactoria para mi.”

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Posted 2 years ago

Hi there, We appreciate your feedback and will do our best to keep you happy with our service :) Sincerely, RC Team

Posted 2 years ago

“I did wait 2 months, every week apologies and promises...”

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Posted 2 years ago

Hello Erno, We're really sorry that you have any issues with the order. I have forwarded your request to our support team, so they could follow up on your order and review this case. Our agent will get back to you with the details and solution shortly. We never leave our clients empty-handed and always do our best to resolve any issues that may occur, so you can be sure that we'll take care of your case! We appreciate your patience and understanding! Sincerely, RC Team

Posted 2 years ago

“Very good!”

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Posted 2 years ago

Hello Pablo, Thank you so much for your feedback! Hope to see you soon:) RC Team

Posted 2 years ago

“i've made an order a while ago. the original order was lost in transportation (the transporting comany's bad, i imagine), so these guys kindly offered me a reship, which i'm hoping to receive soon”

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Posted 2 years ago

Hi, thanks for the review! We will do our best to leave you absolutely satisfied with our service next time :) Sincerely, RC team

Posted 2 years ago

“i've made an order a while ago, the original shipment was lost (the transporting company's bad, i imagine) so these guys kindly offered me a reship, which i'm hoping to receive soon.”

Helpful Report

Posted 2 years ago

Hi Anes, Thank you so much for your feedback! Hope to see you soon:) We'll do our best next time to leave you completely satisfied with our service! RC Team

Posted 2 years ago

Realchems is rated 4.2 based on 2,167 reviews