“Always excellent customer service and turnaround times. Excellent products, and if anything ever goes wrong they will replace it for you. Quick shipping. A plus.”
“These were great. I had a small gathering, and wanted everyone to have their own smoking implement. As I said, you wouldn't have a wine tasting and make everyone bring their own glass...”
“Great company. Great products. Had a question about delivery and it was answered within an hour. Yall got my business from now on. Keep up the good work!”
“RYOT has always had awesome customer service and when my package got lost in the mail due to my error in entering the address they were very helpful in finding it!”
“Shopping is very easy on the Ryot web site. I appreciate the videos. Each and every product is beautifully designed right down to the rich wood, metal and acrylic. I recently had a question about how to clean the one-hitters, and Customer Service responded promptly. The internet tells you to clean them with alcohol or vinegar. DONT use these, as they can ruin the lovely metal, wood and acrylic they're made of. I soaked (non-wood) them in a bowl of warm water with Dawn for a few minutes, and then ran through with pipe cleaners until they came out clean.”
“My delivery got lost by USPS. One email from me and these guys shipped a new one the next day. Small order, I still got excellent customer service and a great product. Thanks!”
“Everything came exactly as ordered. Materials are perfect. RYOT is at the top of the game. Don't waste your money on the vape shop stuff. Buy from RYOT and get tools worth the experience.”
“Great product. Easy to use. Seems durable. Fantastic draws. Smooth tasty. Preheat function is a solid plus. Totally recommend adding to anyone's collection”