Hello, please note the Packratz is a part of our smell-safe line as mentioned on the website. We have smell-proof bags available, but this particular bag is not marketed as smell-proof.
“Smaller interior than my original one. I miss the soft fleece that was replaced w hard foam. It will do but I’m not happy for the loss of depth in this case.”
“I bought the maple dugout and black tipped bat. The dugout is lightweight and durable. Unfortunately the bat I received had a crome tip instead of the black. Other than that, great product.”
“Website is great. Everything about the process is great. I just wish there was more shipping information provided. As of right now, my Order Details say it is Completed, but I haven't received my package yet.”
“The pin in my duggie fell out and the lid fell off. The Rose Gold. My son managed to get it back in place but I’m concerned about how long will it last?”
“Everything was fine until I placed the order and purchased enough for free shipping, but at no point was I ever given an estimated time of arrival or a way to track my shipment. Perhaps I missed it, but I'm usually very careful about buying things from websites. It's a gift for a friend and I couldn't find it elsewhere, so I went ahead with it. Maybe adding, or making it easier to find shipping and/or tracking information on the site is worth looking into. Thanks”
“Has a weird taste. Doesn’t hold a charge for too long. Half of the time no smoke comes out when it’s loaded but not too full. Maybe it’s user error. But I’m not impressed.”
“Great company and customer service. Just wish they shipped right away instead of 3 or 4 days after you paid… especially if you paid for over night delivery. :/. Thanks riot .. other than that not bad… so ryot saw this review and gave me reply.. AS IF I WAS ASKING FOR A RESPONSE FROM SOME KIND OF COMPLAINT.. OR OR WAS ASKING A QUESTION OR HAD ANY INTEREST OF HEAR the same explanation as was in the shipping statement.THIS IS A REVIEW.. why would you try to change my opinion after the fact .. BY Not doing anything or actING AS IF I CANNOT READ OR to maybe do something offensive to a repeat customer.. .. IM JUST GIVING AN HONEST REVIEW OF MY LAST EXPERIENCE WITH THE COMPANY.. A review that you asked me to do .. I volunteered for this hahaha crazy ….”
“Great products;Poor communication after you purchase. Includes long delays in shipping’s status/tracking emails. Please improve! I’m a returning customer that’s getting frustrated.”
“I always buy from Ryot. Love their wooden one hitters. Was ordering 3 and saw the deal for 6. I decided to get more and do the 6 for the deal. They sent me the wrong style, picture and discription I choose was the flat top, I got sent 6 with the sharp tops. I’m still using them because I needed them but it was not what was pictured and not what I ordered.”
“both my husband and i had to buy new mouthpieces because ours were cracked. my husband's new one is already cracked again. we've decided it's the heat when being used. a design that could need a little improvement.”
“Shopping experience wasn’t the best but wasn’t the worse. The company is more worried about the review than my order considering it hasn’t even shipped yet but they want a review for it. 5/10 for now. Might change when I actually receive the product.”
“I love the Krypto-Kit but... the disappointment was that there is no dugout included. My wood dugout doesn't fit in the kit. Kind of counterintuitive. > I see your reply. You say the Krypto-Kit was made for one hitter, lighter, and stash? Where exactly does the stash go? In a baggie?”
“Love the products, excited to get mine. But the processing takes quite some time? 2 days to process the order (the average is same day) and then another 2 for them to tell you it shipped.”
