Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,973 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,973 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Write Your review

Tell us how Starwood Pet Travel made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

577

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jeary was wonderful!!🐶💜”

Starwood Pet Travel 5 star review on 6th August 2021

Helpful Report

Posted 3 years ago

“Excellent! Georgie keeper us informed and was kind and caring to our Henry”

Helpful Report

Posted 3 years ago

“Our driver Neil was very friendly and was excellent with getting in touch with us so we knew exactly when to expect our new family member”

Helpful Report

Posted 3 years ago

“Georgi was communicative, prompt, and delivered Rocky with care. He patiently allowed us to meet Rocky and took time to explain how he was doing and what he'd experienced so far during the day. Rocky seemed very relaxed, so we really couldn't ask for anything more. Thank you!”

Helpful Report

Posted 3 years ago

“Loved receiving our new puppy through PetCab. Our delivery guy was very nice and even took a pic of our whole family with our new puppy.”

Helpful Report

Posted 3 years ago

“Job well done”

Helpful Report

Posted 3 years ago

“Wonderful! She arrived clean early on in the expected time frame we were given.”

Helpful Report

Posted 3 years ago

“Excellent! Good communication: texted and came exactly when stated. Puppy was clean and rested. Alice was super friendly and answered all questions!”

Helpful Report

Posted 3 years ago

“The young man notified when he was 5 min away. Very pleasant and my pup 🐶 was well taken care of.”

Helpful Report

Posted 3 years ago

“Great experience and Serena showed up perfectly!”

Starwood Pet Travel 5 star review on 3rd August 2021

Helpful Report

Posted 3 years ago

“He was very friendly and informative about our pup’s travel.”

Helpful Report

Posted 3 years ago

“Very nice guy!”

Helpful Report

Posted 3 years ago

“My puppy arrived very alert and happy. The driver was very courteous, called before arriving to let me know a time, and arrived on time.”

Helpful Report

Posted 3 years ago

“I was happy with the timing of the drop off but it seemed like the puppy had been sitting in throw up and was almost drugged. I was lifting his head and paws for hours after he was dropped off and he did. not move. I have pictures and videos.”

Helpful Report

Posted 3 years ago

“Sean was great Pet Cab - puppy sitter. He was kind and friendly. Everything about him was just A1.”

Helpful Report

Posted 3 years ago

“Absolutely fabulous! So prompt and I was informed every step of the way.”

Helpful Report

Posted 3 years ago

“Thank You Rachel. Very caring and a good communication through out the delivery.”

Helpful Report

Posted 3 years ago

“Dolly was in good hands with Patricia. Thank you, Dee Ann”

Helpful Report

Posted 3 years ago

“5 out of 5, Megan did a great job dropping off Sandy. She communicated very well and Sandy got here early, well before I expected. Thank you! 😀”

Helpful Report

Posted 3 years ago

“Sean, my driver for my lovely new puppy Clover was wonderful. He made sure to call me and let me know his ETA multiple times, was very friendly and respectful as well. I’m very happy with the service! Clover also arrived clean and adjusted almost immediately after his departure.”

Starwood Pet Travel 5 star review on 31st July 2021

Helpful Report

Posted 3 years ago

Starwood Pet Travel is rated 4.9 based on 3,973 reviews