Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,973 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,973 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

577

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My little Bichon puppy renamed ( Lily Mae) was delivered to my front door safely. I am very pleased with the service and care that she was given. If I ever buy another puppy I would be very glad to use My Pet Cab .We were looking at our first BIG snow storm. Spot worked with My Pet Cab to get my baby to get home before our storm hit. I will always be very thankful for all of the extra though and planning went into my little Lily Mae home, safe and sound. Thanks again Judy”

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Posted 4 years ago

“Excellent service. Amazing care for puppy especially after a long day spent in travels. The driver took extremely gentle care of our puppy to ensure he was comfortable for his ride home to us from the airport. We that you so very much ❤️❤️”

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Posted 4 years ago

“Dean was so helpful😊😊❤️”

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Posted 4 years ago

“Awesome. Puppy arrived clean n happy”

Starwood Pet Travel 5 star review on 17th December 2020

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Posted 4 years ago

“Thanks for service. Puppy arrived perfectly. Driver very nice and kept us informed throughout the puppy's journey home. Thanks again. Wishing you continued success.”

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Posted 4 years ago

“Jeff was very thorough and polite...we appreciate the service! Thank you!”

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Posted 4 years ago

“The driver contacted us when he said he would and arrived at the time he said he would. It was an awesome surprise for my son.”

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Posted 4 years ago

“Tim was awesome! He called us when he was on his way to bring our puppy. Thank you so much for all your help! Great experience. He even took a photo of us when our new baby.”

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Posted 4 years ago

“Gary was super helpful and Ray delivered a happy pup. Thank you!”

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Posted 4 years ago

“Tim was great. He kept in touch with me through out the whole process. He was very polite and very informative. I would recommend all my friends and family.”

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Posted 4 years ago

“Young lady was very professional, kept us updated on the flight time and her arrival time. Great service.”

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Posted 4 years ago

“Such a great experience and attitude from Jeary...made the event all the more amazing”

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Posted 4 years ago

“Dean was fantastic. He was friendly, prompt, and helpful.”

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Posted 4 years ago

“Very timely and friendly service. My puppy arrived very happy.”

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Posted 4 years ago

“I found My Cab Pet to be very reliable in terms of scheduling and keeping in touch with me and delivering my pup exactly when they said they would. They were cordial and kind as well as professional. I was so happy with the smooth delivery o my pup. Thank You So Much!”

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Posted 4 years ago

“Traci was great. She called and let me know they were coming early and she arrived in time. My puppy was clean, fed and and had water. She was very pleasant. Very happy with the service”

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Posted 4 years ago

“Very professional, prompt, and pleasant”

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Posted 4 years ago

“Was very nice and professional!”

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Posted 4 years ago

“this was our first time choosing a puppy from out of state. When puppy spot said we had to pick up Milo at the airport we were like its been awhile since we traveled, so we were so appreciate and humbled that they bought Milo right to our door. Wonderful team they gave us a call to let us know when he was arriving. Get Job kind and caring team! Thi”

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Posted 4 years ago

“Excellent communication. Very pleased.”

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Posted 4 years ago

Starwood Pet Travel is rated 4.9 based on 3,973 reviews