Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,973 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,973 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

577

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was great I really liked”

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Posted 3 years ago

“Excellent ! Great service”

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Posted 3 years ago

“Very nice people! On time and pup was well taken care of.”

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Posted 3 years ago

“Called to let me know my puppy was on the way with estimated arrival and came right on time.”

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Posted 3 years ago

“Amazing delivery service.”

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Posted 3 years ago

“I am very impressed with My Pet Cab. The communication was fantastic and my puppy was delivered happy and loved. Thank you Daisy for delivering my puppy.”

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Posted 3 years ago

“I was so happy about the transportation and the information I received during that time. I was very very happy with Puppy Spot. Thank you again for everything.-Pat”

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Posted 3 years ago

“Kevin and his wife were amazing ! She called me on there way and called me when they were about 10 min away . When they got here they were super nice and made the pickup so easy and fun ! I am very pleased ! Would highly recommend”

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Posted 3 years ago

“I'm so happy with my pet from My Pet Cab. thank you”

Starwood Pet Travel 5 star review on 25th January 2021

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Posted 3 years ago

“Clear communication, timely, great service.”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Everything went smoothly and as promised by Puppy Spot”

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Posted 3 years ago

“We had an excellent experience. The driver kept us updated of the arrival and the puppy was very happy.”

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Posted 3 years ago

“The puppy arrived on time. The driver was very nice and friendly to the pets.”

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Posted 3 years ago

“Ray was phenomenal! He called the night prior to Gus’s arrival to let me know his estimated time. The day of arrival, he called to let me know that the flight arrived early and Gus would arrive a little sooner than anticipated. When Ray arrived at my home, he was very patient with Gus. He explained that he had peed and pooped in the carrier so it had been cleaned and he had given Gus a baby wipe bath. He also explained his food and the paperwork attached. Finally, he snapped a nice picture of the delivery which he shared with me. This was my first time using this kind of service and it was an amazing experience. Ray went above and beyond my expectations and I will certainly recommend the service.”

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Posted 3 years ago

“They were punctual, kind, kept me updated, and even sent me pictures of my baby when he arrived. Also offered my some advice and gave me my baby all clean, with all his stuff. Thanks Bob!”

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Posted 3 years ago

“Bob was communicative and sweet. I felt well informed around what to expect and the pick up process was super easy.”

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Posted 3 years ago

“Our driver Rick was great and got our girl Summer here safely and in good spirits!”

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Posted 3 years ago

“Communication from the night before to my puppy was delivered was excellent. There was no second guessing. My puppy arrived a little before the scheduled time.”

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Posted 3 years ago

“They were professional and courteous!”

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Posted 3 years ago

Starwood Pet Travel is rated 4.9 based on 3,973 reviews