Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,973 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,973 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

577

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very responsible and punctual. My driver, Kim, was excellent and showed genuine affection for the pups in her car.”

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Posted 3 years ago

“Pet Cab provided excellent service. He was informative and experienced in his job.”

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Posted 3 years ago

“Max was our driver and he was on time and very professional, polite and I could tell, he enjoys working with dogs. I felt our new furry friend was in good hands with Max and enjoyed the overall experience.”

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Posted 3 years ago

“On time with advanced notice of arrival”

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Posted 3 years ago

“Bruno was very sweet and you could tell she really cared about the puppy’s welfare”

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Posted 3 years ago

“Kim was excellent and everything went smooth and safe. Thank you!”

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Posted 3 years ago

“Good communication about timing and was at the house with our new puppy when estimated. Massoud was very friendly and explained the process for what needed to happen for a successful handoff of the dog. Great service!”

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Posted 3 years ago

“We are VERY happy with the service we received transporting our puppy to our home safely. Leslie was awesome!”

Starwood Pet Travel 5 star review on 30th September 2021

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Posted 3 years ago

“Sammy was very proactive in keeping us informed on his travels. He is a Great Representative for My Pet Cab!!!”

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Posted 3 years ago

“My driver was very friendly and called prior to arrival.”

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Posted 3 years ago

“Amanda was a Very professional cab taker. Right on time and very kind”

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Posted 3 years ago

“Very impressed! Kate was great! Love our new puppy.”

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Posted 3 years ago

“Called us on time to tell us what time Ziggy would arrive. Very friendly and nice.”

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Posted 3 years ago

“Our driver was wonderful, very nice and took great care of our new puppy!”

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Posted 3 years ago

“Great updates; on time and friendly!”

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Posted 3 years ago

“Our new puppy was delivered right on time and in excellent condition. The nine-week old pup exited her transport carrier, frisky, wide-eyed, and in a very friendly state. It was very obvious that Jason and Jeanna had provided a very safe and non threatening service for our new family member. Same day delivery from Indiana to Texas. Great job!”

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Posted 3 years ago

“Josh was great. Very friendly and professional.”

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Posted 3 years ago

“I can't help but wonder if my puppy was every let out to poop. She had an extreme amount of poop for a 4 pound puppy in her first 24 hours after delivery.”

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Posted 3 years ago

“Our pet cab, Tim, was very friendly. He kept us updated on his location and expected arrival time during the trip. He arrived on time and was very helpful during our pick up. It was a great experience for us.”

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Posted 3 years ago

“Tyler delivered my new puppy to me . He was compliant with seeing my ID for transfer of the puppy . He instructed me on the paperwork and when the last time my puppy ate . Very nice and professional”

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Posted 3 years ago

Starwood Pet Travel is rated 4.9 based on 3,973 reviews