Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,973 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,973 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt courteous and caring!! Puppy was happy n receptive upon arrival...I could tell good care was taken”

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Posted 4 years ago

“Hello, at first I was nervous as it was my 1st time using this service during this pandemic crisis... the driver, Gina was very nice to my new puppy... she was great. Thank you for delivering my new cute puppy to me :) ^_^”

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Posted 4 years ago

Thanks for the great review and kind worlds for Gina! She loves delivering new fur babies to smiling faces!

Posted 4 years ago

“Great job!”

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Posted 4 years ago

“Very nice and personable people. Ricco was in great hands!!!”

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Posted 4 years ago

“Pet Cab were caring and obviously love their work and their riders and their new families.”

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Posted 4 years ago

“On time, very nice , pup was happy”

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Posted 4 years ago

“I had the nicest man ever deliver my new baby. Obviously he knew his way around and was right on target with his arrival time. Thank you Jerry”

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Posted 4 years ago

“My new puppy was delivered on time, happy and by a lovely young woman. She was transported from Iowa to California.”

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Posted 4 years ago

“Amazing the cab driver was great”

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Posted 4 years ago

“5 stars. My puppy arrived on time, full of life, hydrated, and happy!”

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Posted 4 years ago

“Gary was kind and gentle and loving with Jack in his care until he arrived to my home. Thank you.”

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Posted 4 years ago

“Jerry was great, he called to let me know when to expect him to arrive. Then he called me again to let me know he ran into traffic so would be later than he expected. He actually arrived on time. Thank you! I was so happy to get my new puppy I almost cried... In public :-)”

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Posted 4 years ago

“Kim was great. on time and very professional. An excellent experience!”

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Posted 4 years ago

“Good job. Nice guy very polite.”

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Posted 4 years ago

“Kirsty helped get my dog home from Israel to San Diego and always answered my questions. She worked with the other dog mover in Israel and pushed them to find a solution in the difficult COVID time. I appreciate all the hard work and effort. Thank you!!!”

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Posted 4 years ago

“The dispatcher called me a day or two ahead of time to let me know the driver would reach out to me when they were 30 minutes out from delivery. She called about 45 minutes ahead and then updated me when it was going to be a little later and sent along a photo which I appreciated. She was very kind and direct.”

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Posted 4 years ago

“Very professional.”

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Posted 4 years ago

“The driver was wonderful. She even stopped to clean my pup up.”

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Posted 4 years ago

“Nice and friendly.”

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Posted 4 years ago

“We are so pleased with the MyPetCab experience and will definitely recommend it if/when any of our friends are moving pets. Gatsby arrived in great health, ahead of schedule, and seemed to enjoy his road trip very much. The multiple updates with videos gave us such peace of mind along his journey.”

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Posted 4 years ago

Starwood Pet Travel is rated 4.9 based on 3,973 reviews