Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,973 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,973 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

577

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rick was great! My puppy is perfect! Your service could not have been better for my puppy or my family!!! Thanks a million!!”

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Posted 3 years ago

“I thought the puppy was delivered in a professional and responsible manner, with the driver communicating with us throughout the process. We found him to be very personable and enjoyed talking to him on arrival of our new pup.”

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Posted 3 years ago

“Nancy was amazing. She gave us updates through your puppy’s journey to us and was so very sweet when she arrived. She took pictures for us and really was amazing to work with.”

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Posted 3 years ago

“Jan kept me informed of how long the cab ride would be. Very nice & I appreciated that she told me how he was doing after his flight. He arrived right on time.”

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Posted 3 years ago

“Everything went so smoothly! I was kept updates throughout the day and the driver was so wonderful. He took pictures for us to capture the moment. Highly recommend!”

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Posted 3 years ago

“Very sweet and I know you took great care of my pup on her way here! You gave me tons of peace of mind. Also super convenient! Thanks for everything”

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Posted 3 years ago

“Great Service”

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Posted 3 years ago

“Jerry was great. He called me the morning to give me an ETA and even called me to provide an update on the traffic. I would highly recommend Jerry and My Pet Cab to anyone.”

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Posted 3 years ago

“Driver was excellent! Great service, would recommend!!”

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Posted 3 years ago

“Great communication and service!”

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Posted 3 years ago

“The service was extremely friendly and professional.”

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Posted 3 years ago

“Everything went fine. The driver was very nice.”

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Posted 3 years ago

“Delivered on time and puppy is healthy and happy!”

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Posted 3 years ago

“Patricia was wonderful! She stayed in contact with me throughout the entire delivery and was so sweet when taking our family picture. We will be using PuppySpot and My Pet Cab in the future for our next new puppy!”

Starwood Pet Travel 5 star review on 10th June 2021

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Posted 3 years ago

“Appreciate the quality care given transporting our new puppy to us. Nancy was awesome!”

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Posted 3 years ago

“Jeary was terrific! First rate all around.”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Very professional. Kept us informed and arrived as expected. Driver very polite.”

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Posted 3 years ago

“Gary Braddock was very professional and courteous. He called ahead of the trip to confirm our arrangements.. He called during the trrip to give us ETA. He arrived on time. Great Service well executed”

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Posted 3 years ago

“Very communicative and so nice! Made our first moments with our new puppy so special!”

Starwood Pet Travel 5 star review on 9th June 2021

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Posted 3 years ago

Starwood Pet Travel is rated 4.9 based on 3,973 reviews