Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,973 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,973 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

577

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

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Posted 2 years ago

“Manuel was kind and prompt and provided excellent service! Thank you”

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Posted 2 years ago

“Our driver was so kind and professional. He cared for our puppies until they arrived. All our questions were answered and the puppies were handed over with care. We received updates on when the ETA was. Great service.”

Starwood Pet Travel 5 star review on 12th January 2022

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Posted 2 years ago

“This was such an amazing experience from start to finish honestly. From the minute the travel details were finalized someone was in contact with me about the logistics of getting my puppy to me. Patricia kept me updated the entire time and she was so helpful with making sure I had the best experience when first Meeting my new fur baby!”

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Posted 2 years ago

“The Driver was great, he called one half hour before to let me know he was on the way, when he arrived he told me that Duke was very calm all the here. Thank You.”

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Posted 2 years ago

“Great service…our new pup was obviously well taken care of”

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Posted 2 years ago

“Tyler called to let me know he and puppy were on their way. He gave me an eta. Tyler was super pleasant and you could tell he likes animals. Our puppy was in good hands.”

Starwood Pet Travel 5 star review on 11th January 2022

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Posted 2 years ago

“We had a wonderful experience with our driver and she took such great care of Ohana! Thank you so much:)”

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Posted 3 years ago

“great pet delivery service, thank you”

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Posted 3 years ago

“Was good With Constant update”

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Posted 3 years ago

“Great service! Leslie was very pleasant and courteous.”

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Posted 3 years ago

“On time and courteous”

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Posted 3 years ago

“very good”

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Posted 3 years ago

“My Pet Cab experience was excellent! Kristi was our Pet Cab driver. Our puppy arrived safely and was happy! We are enjoying our new puppy. We would recommend this service for being friendly, reliable and safe! Thank you!”

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Posted 3 years ago

“Paul kept in touch with us through the delivery. Coco showed up clean and happy. Paul Professional update on health records and food. He was THE BEST!”

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Posted 3 years ago

“Very friendly and professional”

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Posted 3 years ago

“She’s was very nice!”

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Posted 3 years ago

“My puppy showed up on time. Very happy with the communication. Thank you again for getting my pet home safe!”

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Posted 3 years ago

“Very professional easy to work with. I had a special request and there was absolutely no problem with them. I wish that Puppy Spot was just as easy to deal with.”

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Posted 3 years ago

“Max was pleasant to deal with on the phone and during drop off.”

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Posted 3 years ago

Starwood Pet Travel is rated 4.9 based on 3,973 reviews