Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,973 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,973 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great and friendly service.”

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Posted 4 years ago

“Excellent”

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Posted 4 years ago

“Very good!”

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Posted 4 years ago

“Great communication and kind thoughtful driver. Much appreciated.”

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Posted 4 years ago

“Very good 5 star”

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Posted 4 years ago

“Our puppy arrived on time, healthy and happy. Thank you!”

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Posted 4 years ago

“Driver kept me informed and was timeous and pleasant”

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Posted 4 years ago

“Excellent assistance throughout the all process”

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Posted 4 years ago

“Thanks for making sure my birthday celebration was wonderful thanks to your delivering my dog directly to me at my daughters house!!! Thanks!!”

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Posted 4 years ago

Happy Birthday!! We love it when we can play a small role in delivering "furry" surprises!

Posted 4 years ago

“I struggled finding a company that would transport my Akita/Husky mix from Texas to NYC. It was too hot for her to fly with any airlines. Every other company was charging $6,000 or more for this trip. PetCab not only has a reasonable price but they reassured me my pet was in good hands the whole trip. Jim was amazing and sent me daily updates (around 6 per day) throughout the whole trip and I knew my wonderful Cali was in good hands. 10/10 would highly recommend PetCab!!!”

Starwood Pet Travel 5 star review on 21st August 2020

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Posted 4 years ago

Wow a 10 star review!!!! Cali looks like She loved the comfort of the RV! Thanks !!

Posted 4 years ago

“Wonderful”

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Posted 4 years ago

“Excellent care . I highly recommend you and intend to let my colleagues in CA know about your service. L. Kosmin DVM”

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Posted 4 years ago

“Great service, with updates throughout the whole process. Emails answered right away. Made shipping my pet for the first time a lot less stressful. I highly recommend your service!!!”

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Posted 4 years ago

“The driver called just as the company said it was with the delivery time. He was very prompt. Puppy was delivered clean and calm.”

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Posted 4 years ago

“Prompt and polite”

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Posted 4 years ago

“Excellent service. Kate was great.”

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Posted 4 years ago

“Gary was really good and made sure our pet felt comfortable to drive home after the flight!!”

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Posted 4 years ago

“Great service. Ray was the driver and he is really professional. He called ahead to let me know when his estimation arrival would be. I liked that he was taking all the precautions due to COVID wearing a mask. Thank you.”

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Posted 4 years ago

“From start to finish the whole experience was reassuring, professional. Sarah was super responsive and dealt with all of our question and worries. Our previous family pup was delivered happy and healthy and we couldn’t be happier and more relieved that we went with Starwood Animal Transport. They were worth every penny and more. Thank you to the whole team!”

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Posted 4 years ago

“I had a great experience with My Pet Cab. They were right within the scheduled time-frame, had good communication and very positive attitude!”

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Posted 4 years ago

Starwood Pet Travel is rated 4.9 based on 3,973 reviews