Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,973 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,973 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Write Your review

Tell us how Starwood Pet Travel made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

577

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was excellent, Mike delivered the puppy and he could not been more professional and caring. Thank You Bill”

Helpful Report

Posted 3 years ago

“Our driver Mike was a courteous and caring person who enjoys his job. He kept me up to date on travel from the Hanscom Airport to our home in Maine with our Schnoodle and provided me with all the puppy's paperwork. I am grateful that Puppyspot partners with My Pet Cab to make sure that our Schnoodle's travel arrangements were a # 1 priority.”

Helpful Report

Posted 3 years ago

“Awesome service”

Starwood Pet Travel 5 star review on 14th August 2021

Helpful Report

Posted 3 years ago

“Overall okay.”

Helpful Report

Posted 3 years ago

“Already sent … excellent service!”

Helpful Report

Posted 3 years ago

“Great service!! Lisa called me as soon as the puppy was on her hands, and my puppy arrived right at the door, happy and playful.”

Helpful Report

Posted 3 years ago

“My pet cab came as when she should right at 12:30 on the dot! Puppy came home nice and clean ! We’re happy that she’s finally home with us . Happy and healthy!”

Helpful Report

Posted 3 years ago

“Very professional and friendly service!”

Helpful Report

Posted 3 years ago

“Kim communicated her arrival time and was on time. Thankyou for all your joy and help in getting our puppy home.”

Helpful Report

Posted 3 years ago

“My puppy was delivered on time as arranged and she looked very rested and at peace.”

Helpful Report

Posted 3 years ago

“Communication and delivery were great!”

Helpful Report

Posted 3 years ago

“Jerry was wonderful, he called about a half hour before arriving to my house. He put me at ease explaining how well Daisy was handling her big trip. She hasn’t shown any signs of stress . Thank you Jerry!!”

Helpful Report

Posted 3 years ago

“My pet can delivered Cooper with care! He arrived early instead of his scheduled time! So awesome!”

Helpful Report

Posted 3 years ago

“Neil was the driver. He was great. Kept in touch with me. He was very personable and helpful.”

Helpful Report

Posted 3 years ago

“Absolutely excellent - communicated before and throughout the transport. Even got her here earlier than anticipated which was great considering how tiny she is 2#12oz. I am deeply appreciative!”

Helpful Report

Posted 3 years ago

“Jerry was super great. Called and arrived on time!”

Helpful Report

Posted 3 years ago

“Neil arrived promptly as stated and was friendly and courteous.”

Helpful Report

Posted 3 years ago

“Puppy arrived well taken care of.”

Helpful Report

Posted 3 years ago

“Thank you so much.”

Helpful Report

Posted 3 years ago

“I know I’m spelling his name wrong, but Jerry (who drive our pup to us) is one of the most pleasant, professional, & kind men I’ve had the pleasure to meet. If all of your transporters are like him, I wouldn’t hesitate to recommend your company to everyone!!!! Thank you!”

Helpful Report

Posted 3 years ago

Starwood Pet Travel is rated 4.9 based on 3,973 reviews