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Starwood Pet Travel Reviews

4.9 Rating 3,973 Reviews
98 %
of reviewers recommend Starwood Pet Travel
4.9
Based on 3,973 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5

Write Your review

Starwood Pet Travel 5 star review on 3rd January 2025
Kaiulani And Kelly Teague
Starwood Pet Travel 5 star review on 20th November 2023
Maryam Q.
Starwood Pet Travel 5 star review on 14th September 2023
Jihoon
Starwood Pet Travel 5 star review on 16th July 2023
Michaela G
Starwood Pet Travel 5 star review on 16th July 2023
Michaela G
Starwood Pet Travel 5 star review on 28th April 2023
Shaun Flynn
Starwood Pet Travel 5 star review on 31st March 2023
Angela
577
Anonymous
Anonymous  // 01/01/2019
They did a fantastic job on updating us on ETA
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Posted 4 years ago
On Time Driver Courteous!
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Posted 4 years ago
My experience was great! They got my New pup to me in a great time manner safely. My driver was Rick. Thank you
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Posted 4 years ago
Tim was awesome!!
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Posted 4 years ago
Communication was great - kept me apprised of our puppy's schedule and updates which helped ease our anxiety about the travel. Tim brought the puppy to the front door and gently introduced Luna who very quickly adapted to her new environment. This is how I know she was well cared for in the transportation - Thank you!
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Posted 4 years ago
DRIVER CONTACTED ME ADVISE ME WHEN MY PUPPY WILL ARRIVE PUPPY ARRIVED CLEAN VERY PROFESSIONAL WILL DO THIS AGAIN THANKS
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Posted 4 years ago
Great communication. Wonderful people. Our little guy was delivered happy and relaxed. Thank you!
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Posted 4 years ago
Tim was amazing, and he handled our new little one with so much care and tender love. His new brothers love him very much and have accepted him into the pack.
Starwood Pet Travel 5 star review on 22nd December 2020
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Posted 4 years ago
They were very professional. They communicated the steps of my puppy’s journey and he arrived healthy and happy!
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Posted 4 years ago
Puppy arrived safe and sound. They called when promised and arrived promptly at designated time.
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Posted 4 years ago
Daisy did such a great job and her customer service was absolutely amazing. Thank you so much Daisy for bringing home our little furry friend.
Starwood Pet Travel 5 star review on 22nd December 2020
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Posted 4 years ago
Perfect timing and Megan was lovey
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Posted 4 years ago
Tim was my puppy’s driver and he was excellent! He was on time, communicated very well with his arrival time, and he took great care of my new pup! Loved my experience with pet cab!
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Posted 4 years ago
Our Lincoln was transported safe and sound. We are very blessed ❤
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Posted 4 years ago
Dean was very professional and i appreciated the kindness he was showing to our dog. Thank you Dean.
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Posted 4 years ago
Great experience very professional and accommodating.
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Posted 4 years ago
The driver was very professional and got our new puppy to us before 9:30 am. This was great because the original time given to us was 3:30 pm and there was a huge snow storm set to start later that day. So we were very happy with their prompt delivery of our new puppy.
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Posted 4 years ago
Amazing job! The driver was very nice and kept us in the loop of the travel time from the moment he picked up our puppy.
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Posted 4 years ago
Rick our Pet Cab courier was very nice. Ridge came with everything he needed and was excited to join his new family! Very easy process.
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Posted 4 years ago
Excellent service, my driver Neil was well informed and kept me in the loop every step of the way. Very professional service.
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Posted 4 years ago
Starwood Pet Travel is rated 4.9 based on 3,973 reviews