Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,973 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,973 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrangements were carried out perfectly. We were called to agree the date, and called when our puppy was 40 minutes away. She arrived healthy and happy. The driver was very courteous. Thank you”

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Posted 4 years ago

“I was very impressed with your service. Appreciated the progress calls along the way. My puppy arrived on time. Delivered with her clean crate, food, paperwork and an update on feeding and potty stops. Thank you so much!”

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Posted 4 years ago

“The process was seamless and we felt well-informed throughout. Thanks for a smooth delivery!”

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Posted 4 years ago

“Jan the driver was awesome and kept us in the loop with her arrival time. She was friendly and handed Tucker over to us. Tucker was clean and happy at arrival.”

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Posted 4 years ago

“I was SO impressed. I wasn’t sure what to expect but I loved what felt like VIP treatment knowing he was the only dog.”

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Posted 4 years ago

Thanks for a great review! Our drivers treat their furry friends as family !

Posted 4 years ago

“Jim was great! I was running a bit late for the drop off and he was totally understanding and waited an extra 10 mins for me. My baby girl arrived safe and sound!”

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Posted 4 years ago

“Jerry, the pet cab driver, was absolutely fantastic!”

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Posted 4 years ago

“They were very good. She was definitely well cared for and they were informative. I would recommend Pet Cab to anyone”

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Posted 4 years ago

“Very friendly.”

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Posted 4 years ago

“Ray was very kind and personable. I would recommend him and Pet Cab to anyone needing this kind of service”

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Posted 4 years ago

“Great service! Would use again”

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Posted 4 years ago

“Service was on time and staff were very professional and friendly. Thank you for bringing our puppy home.”

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Posted 4 years ago

“Pet Cab was great- I received a call the day before my puppy's travel to confirm her delivery etc. The next day I received a call from the driver to let me know what time she would arrive. She was a little early and everything was perfect. The driver was warm and kind and the puppy was happy! Thank you for the great service. Nora Malone”

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Posted 4 years ago

“It was obvious how kind and careful Kate was with the puppy! Great Pet Cab driver ad caregiver.”

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Posted 4 years ago

“On time and communicated well throughout the process.”

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Posted 4 years ago

“Very nice and respectful Pet cab driver”

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Posted 4 years ago

“My puppy arrived safely and exactly in the window of time promised. The Pet Cab driver AJ called me when he was 15 minutes away. He was courteous and polite.”

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Posted 4 years ago

“friendly driver, good explanation of procedure, could have better coordination wirh partners. obviously the puppy was very safe!”

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Posted 4 years ago

“It was a great experience!! My puppy was so excited to see us!”

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Posted 4 years ago

“We had a great Pet Cab experience. Ray was wonderful! Ray communicated with us as expected, arrived on time and was very sweet with our new fur baby. Ray had ensured our little pup was watered, fed and wiped down after his stressful journey home. Ray captured the arrival with a treasured photo and texted it, so we could share with others! Six Stars if it was a thing!!”

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Posted 4 years ago

Starwood Pet Travel is rated 4.9 based on 3,973 reviews