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Starwood Pet Travel Reviews

4.9 Rating 3,973 Reviews
98 %
of reviewers recommend Starwood Pet Travel
4.9
Based on 3,973 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5

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Starwood Pet Travel 5 star review on 3rd January 2025
Kaiulani And Kelly Teague
Starwood Pet Travel 5 star review on 20th November 2023
Maryam Q.
Starwood Pet Travel 5 star review on 14th September 2023
Jihoon
Starwood Pet Travel 5 star review on 16th July 2023
Michaela G
Starwood Pet Travel 5 star review on 16th July 2023
Michaela G
Starwood Pet Travel 5 star review on 28th April 2023
Shaun Flynn
Starwood Pet Travel 5 star review on 31st March 2023
Angela
577
Anonymous
Anonymous  // 01/01/2019
My pet cab driver, as well as the experience was great. My dog blare was taken good care of. Thank you’
Helpful Report
(Anthony Graci) - Posted 2 years ago
Our driver Kate brought home our 13 week old Pomeranian puppy on March 9. As soon as she stepped out of the car and smiled, I felt immediately at ease and knew our pup had been in good hands at the end of her long trip home to us. Kate was truly wonderful and I would recommend My Pet Cab without hesitation.
Starwood Pet Travel 5 star review on 11th March 2022
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(Kate Andres) - Posted 2 years ago
Our driver Katie she was awesome she kept me informed the whole time She even sent me pictures. Everything was awesome
Starwood Pet Travel 5 star review on 11th March 2022
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(Kate Pehlivanov) - Posted 2 years ago
All went well as described.
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(Leslie Rowen) - Posted 2 years ago
Excellent thanks
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(Kylie Higgins) - Posted 2 years ago
Nice delivery guy, forgot to call me 30-60 min before arriving (dialed wrong number, but my number was correct on paperwork?)
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(Danny Merlos) - Posted 2 years ago
My puppy came home safely and also the driver provided me with the exact ETA and even confirmed as to when I can expect my pet to arrive home.
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(Calvin Conner) - Posted 2 years ago
Kristy delivered our puppy 2 days ago. I received update phone calls on time of arrival with multiple check-ins. She was very sweet and showed true compassion for our puppy. Highly recommend
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(Kristi Popik) - Posted 2 years ago
Leslie was great. Called when she was on the way to my house with my puppy. Arrived at said time. Checked my ID and took a pic of me and my new puppy. I decided to call her Ruby. Excellent experience. Thank you
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(Leslie Rowen) - Posted 2 years ago
Very good care. On time.
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(Leslie Rowen) - Posted 2 years ago
My puppy arrived safe and on time. Nick let me know when to expect delivery and was a very nice, friendly young man. I would recommend you to anyone needing a pet transported.
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(Nick Knecht) - Posted 2 years ago
Delivery was perfect and on time. I couldnt ask for anything better
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(Jeary Beaudette) - Posted 2 years ago
We were super happy when we met our dog, she did a potty accident in the crate, but the driver(Tyler) was super brave, he just scooped it up like it was nothing! We are super grateful to have such a good driver deliver our puppy!
Starwood Pet Travel 5 star review on 11th March 2022 Starwood Pet Travel 5 star review on 11th March 2022 Starwood Pet Travel 5 star review on 11th March 2022
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(Tyler McGrew) - Posted 2 years ago
Excellent service. Mike arrived on time, he was very nice and corteous. My puppy arrived in great shape. Thanks.
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(Mike Pettengill) - Posted 2 years ago
Val was very friendly and clearly cares about every pup she transports! Cru is settling in nicely!
Starwood Pet Travel 5 star review on 11th March 2022
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(Valerie Foster) - Posted 2 years ago
Service was great kept my puppy in check
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(Manny Arellano) - Posted 2 years ago
Josh was great! Delivered our puppy with care! Thank you Josh!
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(Josh Prezgay) - Posted 2 years ago
Kate was very responsive. called to keep me up to date from beginning to end. And she was lovely.
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(Kate Pehlivanov) - Posted 2 years ago
Very courteous, professional and kept me up to date on the arrival time of my puppy.
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(Jimmy Richardson) - Posted 2 years ago
Anthony my pet cab driver was very polite and was very communicative with me about his wear abouts.
Starwood Pet Travel 5 star review on 11th March 2022 Starwood Pet Travel 5 star review on 11th March 2022
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(Anthony Graci) - Posted 2 years ago
Starwood Pet Travel is rated 4.9 based on 3,973 reviews