Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,973 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,973 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

577

Anonymous

Anonymous // 01/01/2019

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“Manny did a great job bring home our fur baby, Charlie!”

Starwood Pet Travel 4 star review on 30th July 2021

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Posted 3 years ago

“Very friendly and caring,excellent service.”

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Posted 3 years ago

“She arrived safely, and the gentleman who brought her was SO sweet. Thank you so much!”

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Posted 3 years ago

“The transportation was fantastic. My dog arrived on time and the driver could not have been any nicer I really appreciate how Wonderfully you trading my pet for a great ride. The Driver was wonderful. Making sure everything was just right. I had a wonderful experience with pets spot”

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Posted 3 years ago

“Liked the service right on schedule!”

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Posted 3 years ago

“Driver was very nice and concern about our puppy. I’m very happy with the service”

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Posted 3 years ago

“Very nice and my puppy arrived happy and ready to play. Told me how my puppy traveled well and no problems.”

Starwood Pet Travel 5 star review on 30th July 2021

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Posted 3 years ago

“Pet Cab text me early that morning with an ETA of my puppy and then later text with an updated ETA because they arrived earlier than originally expected which meant I had more time with my new puppy”

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Posted 3 years ago

“Sammy was well mannered young man handling our new puppy, MOMO. We thank you so much for earlier delivery.”

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Posted 3 years ago

“Hassle free from my perspective.”

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Posted 3 years ago

“She was so friendly and excited for us!”

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Posted 3 years ago

“Jaerry was very friendly and seemed just as excited to bring us our puppy as we were to get him! Jerry called ahead to let us know when he would be here and what the van would look like - and he was right on time! We are very happy with out experience.”

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Posted 3 years ago

“Kate was very nice. Took her time when she arrived to make sure everyone including the puppy were good. Also to the time to let care for the other puppy yet to be delivered.”

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Posted 3 years ago

“Very professional, personable driver who appeared very caring.”

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Posted 3 years ago

“Our puppy was delivered on time and was well cared for! great communication along the way.”

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Posted 3 years ago

“Thank you, Raphael, for bringing my Lola to us safely, timely and in wonderful condition. Raphael notified us of time frames and was just a breath of fresh air in his enthusiasm for what he does. He also informed us of when she ate and how to start her off to avoid sickness. Thank you and you are all Stars.”

Starwood Pet Travel 5 star review on 29th July 2021

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Posted 3 years ago

“Manny who delivered our pup was delightful and very professional. He was very careful with our pup.”

Starwood Pet Travel 5 star review on 28th July 2021

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Posted 3 years ago

“great service, thanks”

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Posted 3 years ago

“Mr Neil was very pleasant and on time ! Took my picture and made sure he gave me all the thorough rules. My new family member needed !! Highly recommended”

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Posted 3 years ago

“Max was a nice guy and my pup came in good shape and not stressed out.”

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Posted 3 years ago

Starwood Pet Travel is rated 4.9 based on 3,973 reviews