Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,973 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,973 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

577

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They kept me informed, arrived at their estimated time and delivered a healthy pup,”

Helpful Report

Posted 3 years ago

“Timely and good communication on setting up drop off. Associate was friendly and helpful”

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Posted 3 years ago

“Tim was perfectly communicative about when he would arrive with our puppy, even amidst a heavy rain and city traffic. Thumbs up!”

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Posted 3 years ago

“Was great our puppy was delivered in the time frame. The driver called ahead, he was pleasant and helpful during the delivery.”

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Posted 3 years ago

“Dean was wonderful! He took very good care of our pup! Would highly recommend this service!”

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Posted 3 years ago

“They were terrific. On time. Called ahead and our puppy was “clean as a whistle” and in great spirits.”

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Posted 3 years ago

“Great, on time, personable”

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Posted 3 years ago

“Very good , start to finish. Thank you, again, Kay Bartlett”

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Posted 3 years ago

“Lisa was fantastic -- appreciate her care and attention delivering our precious new puppy!”

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Posted 3 years ago

“The driver called as I had been told when they were way I received my puppy safe and sound”

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Posted 3 years ago

“Rick kept us up to date with the delivery ETA with our new pup, he arrived right on time eager to help our pup begin her new life. She arrived very clean and seemed well rested. Thank you for delivering our new pup.”

Starwood Pet Travel 5 star review on 28th January 2021

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Posted 3 years ago

“Efficient friendly and on time. Nice driver, my puppy arrived safe and sound. Than you.”

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Posted 3 years ago

“Wonderful”

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Posted 3 years ago

“Very professional and highly recommend”

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Posted 3 years ago

“The driver Tracy stayed in touch with me every step of the way and delivered a very happy puppy to us.”

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Posted 3 years ago

“The updates were frequent and timely.”

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Posted 3 years ago

“On time, friendly driver. Great service”

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Posted 3 years ago

“nice job - Sue was on time and very pleasant”

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Posted 3 years ago

“She kept in communication with me, and I felt my dog was in good hands. Great experience!”

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Posted 3 years ago

“Awesome great”

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Posted 3 years ago

Starwood Pet Travel is rated 4.9 based on 3,973 reviews