Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,973 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,973 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

577

Anonymous

Anonymous // 01/01/2019

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“The delivery service was exceptional! Very pleased to have my new puppy safely delivered in such a professional and timely manner. Thank you!”

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Posted 3 years ago

“Thank you Clare for taking care of my puppy Dexter! Appreciate your communication and care.”

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Posted 3 years ago

“My Pet Cab delivered my new puppy to me safely and soundly. She was wonderful and I appreciate all she did to make Bailey (Myron) comfortable! Thank you so much.”

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Posted 3 years ago

“Sammy called us and said he would be at our house in 30 minutes… he was right on time😊 Sammy Brought our dog right to us in her crate. He showed us where her paperwork and food were attached. He asked to see our identification . Thank you 😊 We were very happy with Sammy and My Pet Cab.”

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Posted 3 years ago

“My puppy came in a clean travel container, he let me hold her and he carried the carrier to the front door. I would recommend Alex and this company! Christine”

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Posted 3 years ago

“My puppy arrived and adjusted well. My driver Paul must have done a great job keeping stress levels down.”

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Posted 3 years ago

“Puppy was transported in a safe and timely manner. Couldn’t be more pleased!”

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Posted 3 years ago

“Alex was great! Even though he couldn't get through on my cell (sorry!) he was prompt and clearly treated my little puppy with care during transport. thank you!”

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Posted 3 years ago

“Very Professional with communications at every step of the process. Highly recommended.”

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Posted 3 years ago

“Things went well; the woman was very nice and Rufus was in great spirits upon arrival!”

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Posted 3 years ago

“Excellent!! My puppy arrived on time and in wonderful condition.”

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Posted 3 years ago

“On time Good communication”

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Posted 3 years ago

“My puppy arrived safe and sound with driver Tim. Tim was so helpful and explained every thing we needed to know. He was so happy for us and we could not be happier.”

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Posted 3 years ago

“Lovely, courteous, easy! Thank you”

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Posted 3 years ago

“Polite and on-time.”

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Posted 3 years ago

“Driver Rudy was very friendly and professional. My only suggestion for you would be to have driver verify the chip # at time of delivery.”

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Posted 3 years ago

“Friendly. Professional. Helpful. Reliable”

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Posted 3 years ago

“Ashley was very helpful in transporting our new puppy!”

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Posted 3 years ago

“Magie, come home safe and well. Very professional. Give me a lot of notice. Informing me how long will take for Magie to be home.”

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Posted 3 years ago

“Personalized service. Advised by our currier when we could expect the arrival of our puppy.”

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Posted 3 years ago

Starwood Pet Travel is rated 4.9 based on 3,973 reviews