Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,973 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,973 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Write Your review

Tell us how Starwood Pet Travel made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

577

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Justin did a great job getting my pet to me. He was very thoughtful and took every precaution to make sure my puppy was happy and comfortable.”

Helpful Report

Posted 3 years ago

“Kate was awesome!!! Finn arrived in great spirits.”

Helpful Report

Posted 3 years ago

“The driver kept us well informed and was prompt.”

Helpful Report

Posted 3 years ago

“The handler was very pleasant, and Tessa was very comfortable with her.”

Helpful Report

Posted 3 years ago

“Ray did a gray job of transporting my puppy and cleaning her up after she mad a mess in the crate.”

Helpful Report

Posted 3 years ago

“Neal was fantastic. Very caring for our puppy. Called us to let us know time of arrival. Great experience”

Helpful Report

Posted 3 years ago

“I received a couple of messages in advance of arrival. The courier arrived, handed over the puppy and carrying crate, provided the paperwork, and took a quick photo. Easy as pie!”

Helpful Report

Posted 3 years ago

“Good service, good communication, nice driver. Very happy”

Helpful Report

Posted 3 years ago

“Went great ty vm”

Helpful Report

Posted 3 years ago

“Patricia was excellent! She called me en route. The time frame given to me was within schedule, and she kept me updated. I couldn’t thank her enough for my precious little puppy, Dreamer. Thank you! He came as happy sweet and loving ready for lifetime of cuddles.”

Starwood Pet Travel 5 star review on 8th March 2021

Helpful Report

Posted 3 years ago

“Excellent care for my puppy, thank you”

Helpful Report

Posted 3 years ago

“Tim was on time actually he was A little early he was very courteous Very professional thank you for asking”

Helpful Report

Posted 3 years ago

“My Pet Cab did a great job with delivering our new puppy. The driver called to inform me of the estimated arrival time. She was prompt, courteous and informative. We could tell that our puppy had been in great hands. I would have no hesitation in using them again. Thank you!”

Helpful Report

Posted 3 years ago

“Very courteous prompt and genuinely friendly...”

Helpful Report

Posted 3 years ago

“Dash arrived safely and within the time frame specified.”

Helpful Report

Posted 3 years ago

“Leslie was right on time and very nice.”

Helpful Report

Posted 3 years ago

“Excellent service great customer service”

Helpful Report

Posted 3 years ago

“Very professional and polite will recommend to everyone”

Helpful Report

Posted 3 years ago

“The driver was so sweet. Called before to give me an approximate time and when needed to get gas, she informed me because she may have been later than expected. She was actually early and had a very pleasant disposition. Thank you for taking care of my girl!”

Starwood Pet Travel 5 star review on 6th March 2021

Helpful Report

Posted 3 years ago

“Great service, carrier wonderful, Puppy arrived clean and happy. Would use service again”

Helpful Report

Posted 3 years ago

Starwood Pet Travel is rated 4.9 based on 3,973 reviews