Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,973 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,973 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

577

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent, very good with our pup, called to let us know when they were arriving, were here on time, very pleasant people,”

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Posted 3 years ago

“The communication was incredible ! they were very year from the beginning in what expect and what I should do. They were right on schedule also so I was able to plan my day accordingly and be home ready to welcome our new puppy”

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Posted 3 years ago

“Excellent service. Communication and care for animals was excellent.”

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Posted 3 years ago

“Driver was Ray. The delivery of my puppy was easy. Ray was very kind.”

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Posted 3 years ago

“Communication from Daisy, was excellent, as she kept us informed of her progress from the moment she picked up our puppy until she was just minutes away from our home. Cupcake was delivered safely and with obvious care. Daisy was also personable and friendly when she arrived and helpful as we made the transfer of our puppy. We would be very happy to use My Pet Cab again in the future.”

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Posted 3 years ago

“My new pe was in great shape and arrived a little. Was keeped in formed. I was very happy with everybody.”

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Posted 3 years ago

“We thought the service was excellent calling the day before letting us know when our dog would arrive and twice the day of delivery. The driver, Jeary was very friendly and on time.”

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Posted 3 years ago

“Our experience with My Pet Cab was excellent! Our rep was friendly, kept us updated, and helped take a great photo of our special day. Thank you, My Pet Cab!”

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Posted 3 years ago

“Daisy kept me informed and took good care of my new baby. She seemed happy and well adjusted when she arrived. Thank you so much for the service!”

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Posted 3 years ago

“Sean was very nice.:) And, we are glad he was part of safely delivering our puppy.”

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Posted 3 years ago

“The driver was very friendly and gave me a call that he was on the way. My pup seemed happy and wasn't in distress, so I'll take that as a sign of a good/smooth ride.”

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Posted 3 years ago

“Great guys such caring individuals thank you!!”

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Posted 3 years ago

“He was wonderful and let me know every step of the way and how long he would be.”

Starwood Pet Travel 5 star review on 18th January 2021

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Posted 3 years ago

“Wonderful company- I would use them again in a heart beat!”

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Posted 3 years ago

“Dean from pet cab was polite, professional, timely. You could really tell he cared about our puppy when dropping her off. we were pleased with the communication and reliability.”

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Posted 3 years ago

“Very happy with the service. Called and informed when they would be arriving and was on time. Friendly and personable and seemed to really enjoy delivering pets to the families. Highly recommend!”

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Posted 3 years ago

“Kept us informed of arrival time and was very pleasant to deal with.”

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Posted 3 years ago

“Excellent communication very friendly service throughout.”

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Posted 3 years ago

“Such a happy puppy”

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Posted 3 years ago

“Couldn't have been better. Jan notified me when she was heading our way & handed us our little nugget with gentleness & care. Jan is a keeper!”

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Posted 3 years ago

Starwood Pet Travel is rated 4.9 based on 3,973 reviews