Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,973 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,973 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

577

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

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Posted 4 years ago

“Rick was an absolute blessing. He kept us well informed and at ease the whole trip here ;) He had his hands full with Mya's moments. ( OOPS ) She arrived fresh and well taken care of Bless his poor hearts but Rick had a smile and not a complaint . Just explained paperwork to us things we needed to do THANK YOU !!!!”

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Posted 4 years ago

“Excellent communication and brought us a beautiful puppy! Thanks”

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Posted 4 years ago

“Very helpful. Surprising early😀”

Starwood Pet Travel 5 star review on 24th November 2020

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Posted 4 years ago

Awesome pictures and a very happy Pup!!

Posted 4 years ago

“I loved receiving my puppy. Your transporter seemed really nice and the puppy arrived clean and not very stressed. It was a great relief to me to have him brought to my house. My vision in one eye is limited so driving any distance is stressful. And I really appreciated the advanced phone calls I received letting me know the delivery time.”

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Posted 4 years ago

“Process was very smooth, they called night before like they said they would and also 20 mins before they arrived. They arrived in the time frame they gave us which was nice. My puppy arrived in great condition considering his long trip.”

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Posted 4 years ago

“Ryan did a great job.”

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Posted 4 years ago

“I can't thank you enough. There was some minor confusion that was caused by my request to expedite the adoption. But that was quickly cleared up and I was thankful that every person involved in the transportation of Kade to his new home treated him as if he were a member of their own family.”

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Posted 4 years ago

“Mei arrived ahead of schedule and was very clean. Our driver was very caring and loving towards our puppy and we are very grateful!”

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Posted 4 years ago

“Pet Cab was very nice and informative about the transport and time of arrival”

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Posted 4 years ago

“We were kept informed on the process and estimated arrival time. When there was a weather-related delay, they kept us updated so we knew everything was OK. Our new furry friend arrived in good shape and ready to explore her new home.”

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Posted 4 years ago

“Driver was reassuring, on time within the window offered, and very kind to my puppies and me, waiting for them to arrive.”

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Posted 4 years ago

“Very nice woman who dropped off our baby. Great service and would recommend again.”

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Posted 4 years ago

“We had a great experience with My Pet Cab. Our driver Tracy was very friendly and attentive to our puppy. We had to change our plan a little bit and she was super flexible and kind.”

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Posted 4 years ago

“Communication with the driver B. Jeary was excellent!! He delivered my puppy with care and earlier than expected!”

Starwood Pet Travel 5 star review on 23rd November 2020

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Posted 4 years ago

“gave me very accurate updates, came right on time. my pet was clean, well cared for and bouncing with happiness!”

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Posted 4 years ago

“The driver was very friendly and the vehicle was so clean. I would recommend them to anyone.”

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Posted 4 years ago

“They were great and professional. Our puppy arrived safely, and they communicated well throughout the whole process.”

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Posted 4 years ago

“We were very pleased with our drive Rick. He made the process easy and stress free. We would definitely recommend and use this service again.”

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Posted 4 years ago

“Very fast, friendly, and kind service! We really appreciated how the driver let us know how things went when our puppy arrived and filled us in on his eating and drinking. She really seemed to care about him - thanks so much for bringing him to us! And early, too!”

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Posted 4 years ago

Starwood Pet Travel is rated 4.9 based on 3,973 reviews