Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,973 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,973 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

577

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our driver was great”

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Posted 3 years ago

“They were wonderful, drove from Mass to Maine in a snow storm, puppy was happy and loved on the way, Puppy was clean and bouncy on arrival. Couple who delivered were very friendly, obviously cared about the puppy and were very professional.”

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Posted 3 years ago

“He was great. He also really seemed to care a lot about the safety of my puppy.”

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Posted 4 years ago

“Fantastic service and very kind with our pup!”

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Posted 4 years ago

“Ray was a wonderful courier for our new pup. The crate was clean and our puppy did not seem too stressed from all the travel. He was delivered with care and I had a great experience overall.”

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Posted 4 years ago

“Impressed with the professionalism of My Pet Cab. Received a call the night before to confirm details and received texts from Dean, our driver, along the way. Dean was a kind man who was very gentle with Nugget - much appreciated!”

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Posted 4 years ago

“The driver was lovely. She called ahead and was on time.. She was friendly and attentive to my puppies needs while in transport.”

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Posted 4 years ago

“She was great. Prompt and courteous. Good communication.”

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Posted 4 years ago

“Tim was very pleasant; my puppy liked him too.”

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Posted 4 years ago

“Neal was professional, kind and caring in the delivery of my very special puppy.”

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Posted 4 years ago

“Great experience! Traci Brearley was great. Kept me informed throughout the entire trip.”

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Posted 4 years ago

“Dean was our puppy's driver. Dean did a wonderful job of making the experience of a new puppy for our family memorable in a very positive way. We could tell the puppy and Dean had built up a bond by the time she was dropped off and that made us all feel so much better about the loving way she was treated during such a journey. Thank you Dean and My Pet Cab!”

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Posted 4 years ago

“Our puppy arrived clean and healthy. The driver and his colleague were friendly and cheerful. Thank you for bringing the newest member of our family to us safely!”

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Posted 4 years ago

“Our puppy arrived at our door as expected.”

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Posted 4 years ago

“Our puppy was delivered very happy and clean! Thanks”

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Posted 4 years ago

“Kate was very communicative and friendly, being very patient as she dropped our new pup, Koko, off, and confirming it was for us.”

Starwood Pet Travel 5 star review on 11th January 2021

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Posted 4 years ago

“The driver was polite and punctual and friendly.”

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Posted 4 years ago

“The driver was very kind and delivered the puppy when he said he would.”

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Posted 4 years ago

“Everything was done as expected, on time and friendly, with excellent communications about the process. Many thanks!”

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Posted 4 years ago

“I had a great experience with Tim as my driver! He was communicative, professional, and trustworthy.”

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Posted 4 years ago

Starwood Pet Travel is rated 4.9 based on 3,973 reviews