Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,973 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,973 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

577

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The driver was very friendly, and my dog arrived in good spirits.”

Helpful Report

(Izzy Santiago) - Posted 2 years ago

“My pet cab person was amazing. She called me several times and was able to come at the time best for me. She also came in and answered all of our questions. She was excellent!! Karen Harkins”

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(Kate Pehlivanov) - Posted 2 years ago

“Ashley’s care with our new puppy was awesome! Definitely made a positive impact on what is a very stressful time for a puppy!”

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(Ashley Rose) - Posted 2 years ago

“Mike was great, arrived at the time he said, was very good with our new puppies, he did a 4.0 job!!!!”

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(Mike Pettengill) - Posted 2 years ago

“The driver was very nice and helpful.”

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(Daryl Specter) - Posted 2 years ago

“They both were kind and very careful with my dog, she arrived on time and happy!!! Helpful in answering my questions. I was very happy with their service.”

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(Genesis Rosado) - Posted 2 years ago

“Great communication, arrived when they said they would. Very kind.”

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(Shaye Panik) - Posted 2 years ago

“Everything went very smoothly. thanks so much!”

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(Rudy Ceballos) - Posted 2 years ago

“Driver was very professional and took the time to show me a picture the plane the puppy came in on”

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(Alex Castosa) - Posted 2 years ago

“Very professional, helpful & polite”

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(Rafael Rdriguez) - Posted 2 years ago

“The courier delivered my new puppy to me with such care. She also took the time out for me and my puppy to get acquainted. She explained all of the paperwork regarding my puppy’s exams and feedings . Thank you soooo much.”

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(Heather Wojcik) - Posted 2 years ago

“Thank you for bringing our new puppy to us in wonderful shape.”

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(Kanwal Sohail) - Posted 2 years ago

“He was quick, efficient and professional!”

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(Henry Vargus) - Posted 2 years ago

“Very friendly and careful with my puppy and explained everything clearly. Very pleasant experience!”

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(Kanwal Sohail) - Posted 2 years ago

“Friendly driver. Contacted my to give an expect arrival and he arrived right on time. My puppy was is great condition too. Chris was awesome!”

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(Chris Hart) - Posted 2 years ago

“Jennifer was so very nice! She called me twice, while on her way, to let me know her approximate arrival time. Could not have asked for a nicer person! Thanks to all involved. Cherrie Wilson”

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(Rebekah Pena) - Posted 2 years ago

“He was on time very courteous, and did exactly what he said he was going to do. I highly recommend The Pet Cab.”

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(Israel Soto) - Posted 2 years ago

“Amanda was wonderful and very caring for the pets she transported”

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(Amanda Lugo) - Posted 2 years ago

“Christine let us know what the timing was and was very pleasant”

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(Kristi Popik) - Posted 2 years ago

“Person who delivered puppy was extremely nice and informative!”

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(Adrian Knapp) - Posted 2 years ago

Starwood Pet Travel is rated 4.9 based on 3,973 reviews