Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,973 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,973 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Write Your review

Tell us how Starwood Pet Travel made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

577

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They called to Let us know when they would be arriving and our new addition came home safe and sound! Thank you Melanie Carlson”

Helpful Report

Posted 3 years ago

“Our driver was professional, aware of typical Covid protocols and truly seemed to care about our getting our puppy safely.”

Helpful Report

Posted 3 years ago

“Great service! Drivers were so friendly and my puppy arrived safely and happy!”

Helpful Report

Posted 3 years ago

“Driver was very kind and helpful. Definitely a positive experience.”

Helpful Report

Posted 3 years ago

“Thank you MyPetCab for bringing my puppy home safe and clean. They welcome me with Panda out of cage so I got the chance to give him a hug immediately. What a wonderful memory. Thank you Bruna!”

Helpful Report

Posted 3 years ago

“Everything was great”

Helpful Report

Posted 3 years ago

“Paul was fabulous. I could tell he really cared about the pups.”

Helpful Report

Posted 3 years ago

“Driver was great and very kind.”

Helpful Report

Posted 3 years ago

“Did a great job delivering my pup”

Helpful Report

Posted 3 years ago

“Our driver, Tyler, kept us informed of his travel time, including when he his a slight construction delay on his trip. He informed us he was stopping every hour to give our new pup water and let him use the restroom. He also told us that our little pup was super playful and we were going to love having him join our family! That was so heartwarming, having not met the pup yet ourselves! Tyler was truly wonderful!”

Helpful Report

Posted 3 years ago

“The lady was wonderful . Thank u . We have happy babies.”

Starwood Pet Travel 5 star review on 18th September 2021

Helpful Report

Posted 3 years ago

“Everything went according to plan Thank you”

Helpful Report

Posted 3 years ago

“Tyler did an excellent job of keeping us informed when he was on the road and approaching our home. He even got to us a little ahead of schedule but let us know in advance so we wouldn't be at the store. Excellent job!”

Helpful Report

Posted 3 years ago

“The person that dropped off Lacie very kind and friendly”

Helpful Report

Posted 3 years ago

“Such a seamless process. Our driver Tim was awesome, he texted and called to give a heads up of delivery time, and even shared some tips for our puppy!”

Helpful Report

Posted 3 years ago

“Driver was very friendly and clearly loves puppies. He was fun to talk to when he arrived and he took the time to chat with us about new puppies for several minutes and we were happy to have him”

Helpful Report

Posted 3 years ago

“Wonderful kept in touch enthusiastic dog lover”

Starwood Pet Travel 5 star review on 17th September 2021

Helpful Report

Posted 3 years ago

“Jeanine ,the delivery person, informed us of the eta and 30 minutes before our puppy was home. She did a great job.”

Helpful Report

Posted 3 years ago

“Courteous. Helped me with the crate. Said to call with questions for any reason. Felt my pup was in good hands on her way to my home.”

Helpful Report

Posted 3 years ago

“Very happy to see Rick at our door with our beautiful puppy! Thank you for the great service!”

Helpful Report

Posted 3 years ago

Starwood Pet Travel is rated 4.9 based on 3,973 reviews