Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,973 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,973 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were kept informed all along the way.”

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Posted 4 years ago

“Jesse was amazing. My little girl was delivered in great shape. I was very impressed. Thank you.”

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Posted 4 years ago

“My Pet Cab was the best transportation ever! I was super nervous, but they were the best! Jerry contacted me and was super happy and nice! My bundle of joy arrived so happy and safe! Thank you so much again! Will definitely be using this service and telling others to use them as well!”

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Posted 4 years ago

“Great service, friendly staff and puppy arrived nice and clean. Thank you !!!!”

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Posted 4 years ago

“The drivers level of service was top notch! Was friendly and early. Thank you”

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Posted 4 years ago

“Great service, the staff ensured our new puppy was safely delivered and indoors. They showed us her food and gave us the time to get our new puppy. Highly recommend.”

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Posted 4 years ago

“Tim was very attentive with our new family member. He seemed to take very good care of him and we received him in a timely manner after his flight landed. Thank you”

Starwood Pet Travel 5 star review on 11th October 2020

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Posted 4 years ago

“Great communication”

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Posted 4 years ago

“Jan Nolan, our transporter is truly made for this job. Her kindness, compassion was amazing and she was genuinely as excited as we were to bring us Mandi. Excellent service. Jan made this a heartfelt experience that we will cherish. Jeff & Anne Cirace”

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Posted 4 years ago

“My Pet Cab was great! They took very good care of my puppy and were very communicative throughout the travel process. Thank you!”

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Posted 4 years ago

“Very easy and kind!”

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Posted 4 years ago

“They called ahead of time and delivered puppy in great condition”

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Posted 4 years ago

“My new puppie’s trip couldn’t have gone any smoother!”

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Posted 4 years ago

Thanks Gerry for the kind review! We hope Gigi and your other pup are loving each other's company!

Posted 4 years ago

“They were prompt”

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Posted 4 years ago

“Excellent...Rick called was timely very courteous.”

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Posted 4 years ago

“Jerry was really kind and patient. Brought my new pup right to me.”

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Posted 4 years ago

“Seemed professional and genuinely caring.”

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Posted 4 years ago

“Ray did a wonderful job transporting our new puppy safe and sound. Thank you!!!!”

Starwood Pet Travel 5 star review on 8th October 2020

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Posted 4 years ago

“Great service!”

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Posted 4 years ago

“Awesome, door to door!!”

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Posted 4 years ago

Starwood Pet Travel is rated 4.9 based on 3,973 reviews