Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,973 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,973 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

577

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jason was really nice, gave great updates along the way and a pleasure to meet. He took great care of my pup - who arrived clean, healthy and was very happy. Awesome service!!”

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Posted 3 years ago

“Great introduction to our new pet and care was sincere.”

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Posted 3 years ago

“Our puppy was delivered in perfect health.”

Starwood Pet Travel 5 star review on 28th May 2021

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Posted 3 years ago

“Professional and caring! So happy that our pup was in good hands.”

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Posted 3 years ago

“The drop off was just a couple of minutes long. It was efficient and the puppy was in great spirits. So all good.”

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Posted 3 years ago

“Great job.”

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Posted 3 years ago

“Prompt and polite. Great service”

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Posted 3 years ago

“Very professional”

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Posted 3 years ago

“My puppy arrived happy and healthy. I opened my door and I was greeted by my puppy in my doorstep. It was so precious. I was well informed as to how she did on her journey.”

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Posted 3 years ago

“Pet Cab did a great job. Our puppy arrive happy & healthy. Communication was excellent. Thank you!”

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Posted 3 years ago

“The service was excellent including day before and one hour before delivery with a status”

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Posted 3 years ago

“Thank you very much for the timely communication and great support all throughout the transportation experience. We are so happy with our beautiful Coco (aka Chloe) and Patricia could not have been more kind and wonderful every step of the way!”

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Posted 3 years ago

“Sean was great and can’t say enough about the professionalism of puppy spot. We have a perfect puppy”

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Posted 3 years ago

“Very happy. very professional”

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Posted 3 years ago

“My Pet cab got are puppy to us right on time.”

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Posted 3 years ago

“Was very pleased with PetCab! Our driver Nolan was extremely nice and delivered our pup with care.”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Excellent service & communication. Very much appreciated!”

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Posted 3 years ago

“We couldn't be more pleased with My Pet Cab. The driver was so excited about our pup. He explained everything and took a pic because Tyson/Diesel was the 10,000th pup to be delivered by PuppySpot. Thank you so much.”

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Posted 3 years ago

“Patricia, Very personalabe plus, very helpful! She truly loves her job!”

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Posted 3 years ago

Starwood Pet Travel is rated 4.9 based on 3,973 reviews