Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,973 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,973 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tim was great. Our new puppy came in excellent condition. Thank you.”

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Posted 4 years ago

“Great communication since Puppy arrival and it was nice to know puppy had such a nice and caring driver to bring her over. He was cooperative with my requests to surprise my little girl roth the puppy .”

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Posted 4 years ago

“Tim was our “cab driver” and he was awesome!!! He called promptly upon picking our little guy up and was very clear on the delivery. He arrived when he said he would and made sure we felt comfortable with everything before leaving. He took a picture of us with our new family member which was so nice to get that “first” photo!!! Would 1000% use and recommend My Puppy Cab again!!”

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Posted 4 years ago

“Excellent and very polite and professional.”

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Posted 4 years ago

“Tracie is fantastic. Informative, on time. Friendly. Care for my new puppy. Great experience i realky appreciated.”

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Posted 4 years ago

“Friendly, knowledgeable, on time, communicated well ... he could not have been better.”

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Posted 4 years ago

“Jeary made our day today 10/28!!! He was so nice and caring. He called ahead to make sure we’re expecting our pup, told us their eta, made first meet and greet very stress free and foremost memorable!”

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Posted 4 years ago

“Outstanding Service!”

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Posted 4 years ago

“This service was nice.”

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Posted 4 years ago

“Jan Nolan brought Freya to us on Sat 10/24. Jan called ahead and was friendly and supportive. She seemed to really care about her precious cargo!”

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Posted 4 years ago

“they were very proactively communicative and nice.”

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Posted 4 years ago

“Kept us informed on the way and put the puppy right in our arms in our driveway.”

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Posted 4 years ago

“Easy delivery my only concern was the driver didn’t ask for info he just drop my dog off . On my email it states to have ID on who purchased the dog .”

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Posted 4 years ago

Thanks so much for this feedback. We will work with our drivers to make sure all processes are followed.

Posted 4 years ago

“They were very informative, nice, and arrived on time as scheduled.”

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Posted 4 years ago

“Great experience, they delivered our new puppy straight to our front door. They did a wonderful job of keeping us up-to-date on travel end gave a good ETA for when to expect our new puppy.”

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Posted 4 years ago

“The diver was excellent, He kept me posted along the way and she was very happy and you could tell she was well cared for”

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Posted 4 years ago

“The gentlemen who brought my puppy home was very sweet!”

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Posted 4 years ago

“Very fast and efficient delivery”

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Posted 4 years ago

“Absolutely amazing service - Thank you so much!”

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Posted 4 years ago

“Gave call/notice when close to house, delivered our pup safe and sound with her paperwork attached. Thank you for delivering our little bundle of joy.”

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Posted 4 years ago

Starwood Pet Travel is rated 4.9 based on 3,973 reviews