Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,973 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,973 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

577

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No complaints super nice and on time and great”

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Posted 3 years ago

“Great option for those who don't drive. Care taken with each pet, super nice personal service”

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Posted 3 years ago

“Very friendly and prompt :)”

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Posted 3 years ago

“Our new puppy was delivered with great care.”

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Posted 3 years ago

“Leslie was very nice”

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Posted 3 years ago

“I was very impressed with My Pet Cab. The driver kept me informed of when I could expect her and was very helpful and professional when she arrived with my pet.”

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Posted 3 years ago

“Service existed. These people are amazing”

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Posted 3 years ago

“Terrific service. Our puppy arrived happy and on time!! Your driver was extremely friendly. A+ service!”

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Posted 3 years ago

“Laurie called ahead and promptly arrived at the time promised,”

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Posted 3 years ago

“The driver Josh was very professional patient and on time.”

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Posted 3 years ago

“Adam was very nice he explained everything to us! It was a great experience and we are very grateful”

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Posted 3 years ago

“I appreciated the direct to door service. Thank you! Ana”

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Posted 3 years ago

“Our person was AWESOME!”

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Posted 3 years ago

“Excellent service! Our puppy arrived happy and in good shape.”

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Posted 3 years ago

“Travelling can be stressful for any animals. I was very pleased with our puppy transportation by Jeary our driver who took a picture with me and my puppy upon arrival probably security but also sent it to me as a momento . I thought my pet cab made the experience better for our puppy. Thank you :)”

Starwood Pet Travel 5 star review on 10th May 2021

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Posted 3 years ago

“Great job at letting me know when her arrival time was and keeping me up to date. Also, very friendly.”

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Posted 3 years ago

“My puppy was dropped off alert happy clean and on time can’t get better than that”

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Posted 3 years ago

“Good job on time”

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Posted 3 years ago

“Amazingly awesome experience!”

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Posted 3 years ago

“Jeff D. was a great driver. He called to inform us the plane was late taking off and gave us a new time frame. He also made sure to call an hour before arriving to let us know. Our puppy arrived clean & full of energy.”

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Posted 3 years ago

Starwood Pet Travel is rated 4.9 based on 3,973 reviews