Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,973 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,973 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Write Your review

Tell us how Starwood Pet Travel made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

577

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic Service, I highly recommend it!”

Helpful Report

Posted 3 years ago

“Michael was great! Our dog arrived safely and well cared for. He was very communicative as to his arrival too.”

Helpful Report

Posted 3 years ago

“I was kept informed through out the transport process and the driver was awesome.”

Helpful Report

Posted 3 years ago

“Massaud is very pleasant man. Flyer taking a picture to show I have my new puppy in my hands. He was will to take a picture of me and the puppy as our first picture together”

Starwood Pet Travel 5 star review on 10th November 2021

Helpful Report

Posted 3 years ago

“Great service. Megan was great”

Helpful Report

Posted 3 years ago

“Great service - driver took a lot of care for our new puppy!”

Helpful Report

Posted 3 years ago

“Very pleasant and friendly!”

Helpful Report

Posted 3 years ago

“I tried to post a review the day I received Prudence but was unable to do so. Your site was very confusing on how to post a review. This did not allow me to get in on the $100 Amazon drawing. Putting that aside, Tyler called from the airport in Hayward to say he was on the way and it would be about 1 1/2 to 2 hours. He made it when he said he would and was extremely helpful in the transfer of my new puppy. He answered all my questions and it appeared Prudence was taken care of very well. Tyler's a keeper.”

Helpful Report

Posted 3 years ago

Thanks for the great review ! By posting the review and mentioning your driver you are entered in the drawing. Enjoy your new furry family member !!!

Posted 3 years ago

“Everything went smoothly. On time.”

Helpful Report

Posted 3 years ago

“My puppy arrived clean and happy not traumatized at all—best experience ever!”

Helpful Report

Posted 3 years ago

“very nice,professional.”

Helpful Report

Posted 3 years ago

“The driver (Christie) was great. She was prompt and very friendly and ensured it would be a smooth transition for the puppy.”

Helpful Report

Posted 3 years ago

“Very nice, and communicated when she would be at the house to deliver our puppy!”

Helpful Report

Posted 3 years ago

“I was very impressed with my experience with my pet cab. My puppy was in perfect shape and was very happy to meet me. Thanks”

Helpful Report

Posted 3 years ago

“Your driver was very professional kind and I felt like had taken great care with our puppy. Appreciate your service totally and if we can give 10 stars please accept them !”

Helpful Report

Posted 3 years ago

“The service was lovely! Thanks for taking such great care of Allen!”

Helpful Report

Posted 3 years ago

“We are very pleased with my pet cab. The driver was caring for Mylee. She called as she was approaching and gave an arrival time. She was on time I’m very pleasant.”

Helpful Report

Posted 3 years ago

“My Courier was great, a pretty smooth drop off of my new puppy with everything I needed. Thank you.”

Helpful Report

Posted 3 years ago

“Puppy was delivered earlier than anticipated and it was apparent that she had been well cared for.”

Helpful Report

Posted 3 years ago

“Christine was lovely - let me know her ETA and then thoughtfully cleaned out the crate before turning it over to me. I was VERY impressed with the personalized service!”

Helpful Report

Posted 3 years ago

Starwood Pet Travel is rated 4.9 based on 3,973 reviews