Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,973 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,973 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Write Your review

Tell us how Starwood Pet Travel made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

577

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super reliable and convenient. The driver was so personable and polite. Arrival was exact and keep me posted the entire way. Well done on hiring and over all corporate culture. Very impressed!”

Helpful Report

Posted 3 years ago

“Rudy did a great job of keeping me informed about my puppy’s arrival. He was very professional and got my puppy here safely.”

Helpful Report

Posted 3 years ago

“Patricia the Transporter was extremely nice, professional and Kobe looked beautiful. I knew he was in good hands. Patricia went over some things that I need to do. She was wonderful and very knowledgeable.”

Helpful Report

Posted 3 years ago

“Friendly efficient kept up to dat”

Helpful Report

Posted 3 years ago

“Amazing service! Extremely satisfied could not have been any better!”

Helpful Report

Posted 3 years ago

“Excellent demeanor, kind to my puppy and charming.”

Helpful Report

Posted 3 years ago

“Joan was extremely pleasant and knowledgeable about our new puppy. Thank you all.”

Helpful Report

Posted 3 years ago

“Excellent communication and our new baby/puppy arrived clean and happy.”

Helpful Report

Posted 3 years ago

“The driver was very pleasant, communicated well and was accomodating. Great service!”

Helpful Report

Posted 3 years ago

“When the driver delivered my puppy she took special care in removing her from the crate and explaining everything that had transpired during my puppies trip.”

Helpful Report

Posted 3 years ago

“Memorable and enjoyable experience!!!”

Helpful Report

Posted 3 years ago

“The driver was very friendly and caring. She kept us updated along the way. Great service!”

Helpful Report

Posted 3 years ago

“Alex was very kind and caring when he called to notify me he was in the way with my puppy. He arrived promptly to when he said he would be and I could tell by how happy my puppy was that Alex took good care of him.”

Helpful Report

Posted 3 years ago

“Very nice lady.”

Helpful Report

Posted 3 years ago

“The driver was great kept me informed let me know how she did on the ride and cleaned her up very nice lady you could tell she loved her job and dogs as well😍”

Helpful Report

Posted 3 years ago

“They were very communicative and right on time within the delivery timeframe.”

Helpful Report

Posted 3 years ago

“First time use of the service. Great communication from the driver as to when to expect our puppy. Puppy was happy and well cared for. Would definitely use them again in the future.”

Helpful Report

Posted 3 years ago

“Our puppy arrived happ, healthy and cool. We had record breaking temperatures the day she arrived. The driver, Traci, handled her with such care that we were truly impressed. After she looked at my I’d, she pointed out the food and health certificate and advised us as what to do for her next meal, stressing that water should be given as soon as possible. The experience was great as Traci kept us advised about the time of their arrival several times by phone to calm our anxiety. We recommend your company highly!”

Helpful Report

Posted 3 years ago

“Excellent! Mike our driver called with a delivery window and although he had to endure some severe thunderstorms arrived timely with our happy puppy. We are very pleased!”

Helpful Report

Posted 3 years ago

“Alex did a great job! Great service all the way around”

Helpful Report

Posted 3 years ago

Starwood Pet Travel is rated 4.9 based on 3,973 reviews