Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,973 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,973 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

577

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very kind. No complaints.”

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Posted 4 years ago

“Georgi P. Was kind, attentive, and communicative. He really went the extra mile in delivering our puppy, and I couldn’t recommend him more.”

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Posted 4 years ago

“Good communication, punctual and friendly”

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Posted 4 years ago

“The delivery time is right on and the driver is friendly and nice! thank you. Daniel”

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Posted 4 years ago

“Rick Walsh was wonderful. He called me to touch base so we knew an ETA. He was kind and friendly. You could tell he was taking great care of our new little bundle of joy. He loves his job and you could see it. Thank you Rick.”

Starwood Pet Travel 5 star review on 1st December 2020

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Posted 4 years ago

“Pet Cab did a great job communicating with us to let us know when to expect our puppy to arrive. The driver updated us along the way, and took photos for us on his arrival.”

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Posted 4 years ago

“Great! Happy healthy Boxer puppy arrived earlier than expected. Thank you for taking such care of my new family member. Two thumbs up! 👍🏻 👍🏻”

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Posted 4 years ago

“Bob was the nicest and most pleasant gentleman I’ve met in some time. I would recommend them.”

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Posted 4 years ago

“Thank you very much for bringing my puppy to my door. Extremely happy and thankful !”

Starwood Pet Travel 5 star review on 30th November 2020

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Posted 4 years ago

“Ray was prompt, professional and clearly cared about the little pooches he was transporting. Great service!”

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Posted 4 years ago

“Puppy was delivered to my door on time!”

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Posted 4 years ago

“Our puppy arrived safely and in good health. Would highly recommend!”

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Posted 4 years ago

“Our 8 week old puppy, Jasper, was delivered to us with much care and thought dedicated to his health and safety. He arrived happy and energetic; we are thrilled and delighted to have our new puppy!”

Starwood Pet Travel 5 star review on 28th November 2020

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Posted 4 years ago

“Fantastic service - puppy was happy”

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Posted 4 years ago

“Our puppy's driver, Jeff, was friendly and professional. He called me as he was leaving the airport to let me know when my puppy will arrive.”

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Posted 4 years ago

“The drive was very kind and made sure we had everything we needed before he left.”

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Posted 4 years ago

“The young man the delivered our puppy was very courteous and called ahead of time, and our pup arrived ahead of schedule!”

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Posted 4 years ago

“I was very impressed by the service JAI delivered. She was very kind and courteous. The time that I was to expect my puppy was right on time. Great Service from MyPetCab.”

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Posted 4 years ago

“We had a good experience receiving our puppy. The communication was good and our puppy arrived within the time slot they gave to us. Our driver Leslie was super nice and really gave me all the information I needed to feel comfortable with our puppy traveling so far.”

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Posted 4 years ago

“Excellent. Thank you.”

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Posted 4 years ago

Starwood Pet Travel is rated 4.9 based on 3,973 reviews