Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,973 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,973 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

577

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Paul took great care of our little one.”

Helpful Report

(Paul Tuccelli) - Posted 2 years ago

“Our drive (Sarah I believe) was great. Very friendly, good communication. Totally satisfied with the service!”

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(Ashley Rose) - Posted 2 years ago

“Heather did a great job! Our puppy was in great condition, not scared at all. We were very happy. Thank you to Heather and My Pet Cab!”

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(Heather) - Posted 2 years ago

“The man was very gentleman. I will give him a 5 star”

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(Jesse Rodriguez) - Posted 2 years ago

“Manny delivered our puppy. He called every step of his trip to our house. Our Great Dane came to us healthy and happy. I would recommend Manny for delivery of your precious puppy.”

Starwood Pet Travel 5 star review on 26th February 2022

Helpful Report

(Manuel Arellano) - Posted 2 years ago

“Mike was excellent he let me know exactly what time he was going to arrive with my new puppy he was actually a little earlier than he had originally planned or what the gps had told him and he kept me in the know it was awesome I would highly recommend”

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(Mike Pettengill) - Posted 2 years ago

“Caring and responsible”

Starwood Pet Travel 5 star review on 25th February 2022

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(Mike Pettengill) - Posted 2 years ago

“Driver was friendly and nice.”

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(Aaron Sanford) - Posted 2 years ago

“Excellent care of my new baby”

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(Kristi Popik) - Posted 2 years ago

“My puppy arrived in great condition. The Pet Cab Chauffer was so friendly and helpful. Go Pet Cab!!!”

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(Kate Pehlivanov) - Posted 2 years ago

“Calvin was great! He called and texted with updates on expected arrival and most of all he brought us our Jayla happy and ready to accept us in her new home. Thank you!”

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(Calvin Conner) - Posted 2 years ago

“Right on time, kind and super friendly. I would highly recommend. Thank you.”

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(Valerie Foster) - Posted 2 years ago

“Very courteous”

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(Alex Parma) - Posted 2 years ago

“We were most happy of course that our puppy arrived. The person was very kind and careful in delivering our new boy. The vehicle was quite good. If I may recommend in the future perhaps using carefully controlled heating pads inside each container; our puppy was a bit cold upon arrival, which - of course - we fixed in a hurry.”

Helpful Report

(Jeary Beaudette) - Posted 2 years ago

“We were so glad to have My Pet Cab available to help us transport our puppy. Fantastic service. Thank you so much 🐶”

Starwood Pet Travel 5 star review on 12th February 2022

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(Valerie Foster) - Posted 2 years ago

“I am extremely pleased with my new little buddy. Unfortunately I have not had the official pleasure of meeting him as of yet because I’ve been hospitalized. My daughter has been caring for Maui and I’ve been talking to the dog by picture phone. So thank you.”

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(Rick McCarthy) - Posted 2 years ago

“Tim did a great job communicating and making a flawless delivery.”

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(Tim Hohm) - Posted 2 years ago

“Excellent service”

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(Valerie Foster) - Posted 2 years ago

“Genesis was extremely friendly and helpful. She did not just drop off my little Coco and leave. She stayed a while and we talked. She took pictures of Coco and me and sent them to me, as promised. I commend her for her kindness, professionalism and courtesy.”

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(Genesis Rosado) - Posted 2 years ago

“Paul was great! He kept me informed on the time of arrival and was very gently with our new puppy. So grateful!”

Helpful Report

(Paul Tuccelli) - Posted 2 years ago

Starwood Pet Travel is rated 4.9 based on 3,973 reviews