Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,973 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,973 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

577

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“2nd time using the service, each time very impressed with the drivers, they care a lot about the animals they transport”

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Posted 3 years ago

“Rudy was such a pleasant driver, he delivered Colby to me on time, let me know when he was arriving, and took care of the puppy's needs when my puppy arrived at the airport. Thank you!”

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Posted 3 years ago

“Loved my pet cab service.. Wes was not only responsible but also quite accommodating to our schedules”

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Posted 3 years ago

“Very good service. My little dog arrived in a really good condition. Thanks”

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Posted 3 years ago

“Excellent service. Eduardo was caring with our puppy.”

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Posted 3 years ago

“it was great”

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Posted 3 years ago

“Communication was great. Flight was delayed by weather and Driver Jerry kept us informed of his estimated arrival time. Even with traffic from NJ to Long Island Jerry was on time and a pleasure to speak with upon arrival. Our bernedoodle was well cared for and content. Speaking with Jerry you could tell of his compassion for the dogs in his care and his love of his job. Couldn’t have worked out any better! Thank you for your selection process and training of your employees. You have one of the best with Jerry.”

Starwood Pet Travel 5 star review on 15th July 2021

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Posted 3 years ago

“Patrick was very professional, greeted Mark & I with a smile. "He said we were so lucky to have such a beautiful lab, best of luck with her". He even took a pic from my cellphone of us with Stella, so I could post on FB. Debbie”

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Posted 3 years ago

“Paul was absolutely wonderful! After only approximately one hour he already loved our puppy! He stayed a bit with us and made sure Maxwell was good! Couldn’t have had a better driver for this part of our experience! Thanks Paul!”

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Posted 3 years ago

“They kept us apprised of their progress and arrived right on time”

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Posted 3 years ago

“We appreciated the timely coordinated service. Our driver was pleasant and assuring. He definitely made us feel confident that our little pup was in good hands.”

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Posted 3 years ago

“The driver Neal was very caring and polite. Would definitely recommend”

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Posted 3 years ago

“Our Puppy arrived right on time as scheduled; delivery agent was very nice and helpful.”

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Posted 3 years ago

“We loved Patricia! She was awesome and delivered our new baby with excellent care”

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Posted 3 years ago

“My Husband and I were Very excited to receive our new baby. The Pet Cab Ladies were Prompt, and Professional. I would highly recommend Pet Cab and use them again. Sincerely Alana”

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Posted 3 years ago

“Patrick was fantastic with my new puppy.”

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Posted 3 years ago

“Rick was very professional and kept us informed of our puppy's status all day.”

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Posted 3 years ago

“My driver was communicative. She took great care of my pet.”

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Posted 3 years ago

“Hayden was great very caring of simba she is a great person to have working for you she gets 10 stars in my book”

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Posted 3 years ago

“Max was an excellent courier, and hopefully all puppies experience this service from now in.”

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Posted 3 years ago

Starwood Pet Travel is rated 4.9 based on 3,973 reviews