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Starwood Pet Travel Reviews

4.9 Rating 3,973 Reviews
98 %
of reviewers recommend Starwood Pet Travel
4.9
Based on 3,973 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5

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Anonymous
Anonymous  // 01/01/2019
On time and very friendly
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Posted 4 years ago
Very professional and good communication. Overall a great experience.
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Posted 4 years ago
Rory arrived exactly when promised. My Pet Cab advised me all along my dog's journey to me.The girls who delivered Rory were very polite, professional and seemed to really care about the dogs. I would highly recommend My Pet Cab for transport of your furry friend.
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Posted 4 years ago
The delivery of our puppy was on time and the puppy was in good health and spirits. Thank you
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Posted 4 years ago
The driver and his companion were incredibly friendly and kind; especially under the Covid-19 circumstances. The drop-off was timely and smooth and would recommend My Pet Cab to friends & family!
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Posted 4 years ago
our experience was quick and the driver was very nice.
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Posted 4 years ago
Easy,effortless, and efficient. Thank you
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Posted 4 years ago
The transport
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Posted 4 years ago
Safe, efficient, and excellent communication.
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Posted 4 years ago
Excellent services Would recommend to friends The driver was friendly and took a picture of me and my npup
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Posted 4 years ago
Thank you! Super fast delivery! A+
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Posted 4 years ago
The representative was very friendly, supportive, and encouraging. Presented properly, was non-intimidating, polite, and respectful. Kindly answered any questions, calmly brought puppy into my home, and only stayed the necessary amount of time. He was a delightful person, as well as very professional.
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Posted 4 years ago
They delivered our new fur baby on time and in great shape ready to meet and play with his new family.
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Posted 4 years ago
He was early which was awesome. I had just run to the store when he texted me that he would be at the house in 20 minutes. I think he got there sooner than that but he got there before I did and - only a few minutes but he waited and spent time with all the puppies to make sure that they were having a good experience in their travel day.
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Posted 4 years ago
Excellent, very nice and professional. Most importantly the puppy made is safe and sound.
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Posted 4 years ago
Hi yes I was very very pleased and I am already looking forward to meeting again to ship future puppies, thanks a bunch!!!!!!
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Posted 4 years ago
Our driver did such a good kid and was very friendly.
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Posted 4 years ago
They were great
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Posted 4 years ago
Courteous and caring service.
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Posted 4 years ago
The driver was really friendly and kind!
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Posted 4 years ago
Starwood Pet Travel is rated 4.9 based on 3,973 reviews