Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,973 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,973 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful service and very organized!”

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Posted 4 years ago

“Gary from Pet Cab went above and beyond my expectations in delivering my puppy safe and sound! 🐾🐶”

Starwood Pet Travel 5 star review on 8th October 2020

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Posted 4 years ago

Thanks for a great review and a wonderful picture!

Posted 4 years ago

“Great communication and a friendly drop off.”

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Posted 4 years ago

“He explained everything and was very interested in the safety and comfort of the dog”

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Posted 4 years ago

“Gary was very kind and helpful with our pup Charlie. Called us a day before and gave us a time frame then called 30mins upon arrival.”

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Posted 4 years ago

“Starwood animal transport was amazing. Professional, caring, knowledgeable, responsive. Especially Sarah Whittington who was assigned to me and my two dogs. She was kind and patient with me and all my questions and nervousness. She walked me through the process step by step and Always responded to me in a timely manner. I have diabetic dog and she made sure to do everything to ensure he would be safe and get his medicine. She kept me informed the day of their flight with photos and updates. I would recommend this service to anyone and their pets. She put my mind at ease when I was of course worried for my pups.”

Starwood Pet Travel 5 star review on 7th October 2020

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Posted 4 years ago

Thank you Lynn! Brutus and Daisy look so happy : ) We shared a few of the pics on FB as well as your review - that just warmed our hearts. Enjoy the bella vita in Italia & thank you for trusting us with your precious fur babies!

Posted 4 years ago

“Jerry was excellent! Called in advance, on time and super pleasant. Great experience!”

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Posted 4 years ago

“Was on time and super friendly!”

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Posted 4 years ago

“Delivery was on time as promised. Communication during the process was great. Our driver, Tim, was very nice and we are more than happy with the service!”

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Posted 4 years ago

“Great communication, I knew exactly when the puppy will arrive. MyPetCab employees were very friendly and sent updates when they had picked up the puppy.”

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Posted 4 years ago

“Great job!!!”

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Posted 4 years ago

“Awesome service and my driver, Daisy, was just awesome and helped with surprising the kids.”

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Posted 4 years ago

“We were very pleased with your service. Neal was constantly in contact with us and that really kept the family at ease. Thank you so much”

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Posted 4 years ago

“Recommend”

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Posted 4 years ago

“The driver was great!!”

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Posted 4 years ago

“Great experience all around!”

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Posted 4 years ago

Thanks for the review and wag tailing video!!

Posted 4 years ago

“We appreciated the great communication by your delivery people. Besides an estimated time period for delivery; they gave us a heads up text when they were on the way. They were so friendly and so excited to be delivering our new puppy to us. We were also surprised that they gave us her carrier with the food bag attached and the water dish with water. We knew she had been well taken care of.”

Starwood Pet Travel 5 star review on 4th October 2020

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Posted 4 years ago

Thanks for a great review and an even better picture!!

Posted 4 years ago

“Service was great.”

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Posted 4 years ago

“The service was great. Kate called to let us know the time of arrival. Once she arrived, she was friendly and knowledgeable.”

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Posted 4 years ago

“Very friendly and careful”

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Posted 4 years ago

Starwood Pet Travel is rated 4.9 based on 3,973 reviews