Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,973 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,973 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our coordinator Bob and driver Tim both provided proactive communication the day before we got our puppy until she arrived to our home. They were very clear with details, very personable and friendly, and took many steps to safely bring our fur-baby to us. She was fed, clean, and very happy when she arrived. Thank you!”

Starwood Pet Travel 5 star review on 2nd November 2020

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Posted 4 years ago

“Ray was excellent - timely, knowledgeable, and seemed to really care for the pups! Also got some great first pics for us! Tim”

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Posted 4 years ago

“It was all great ... on time and with care”

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Posted 4 years ago

“Great experience, thanks very much!”

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Posted 4 years ago

“My Pet Can is amazing!! Wonderful experience.”

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Posted 4 years ago

“Daisy delivered our puppy well.”

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Posted 4 years ago

“great job, I wish he was able to be delivered on the exact delivery date requested, but overall a good experience.”

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Posted 4 years ago

Thanks for the review. MyPetCab does not control the delivery dates of the puppies. We take over at the airport and delivery the puppies sent our way by the company you worked with to add your new family member . We will pass along your concern. Congrats on your new addtion!

Posted 4 years ago

“The driver was very friendly and professional.”

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Posted 4 years ago

“Tim kept me informed. Pleasant and arrived exactly when he said he would.”

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Posted 4 years ago

“Leslie was wonderful! She arrived a bit ahead of schedule and called to let us know where she was an hour and 20 minutes away. She was very nice and we had the best service ever! Thanks so much! We are very grateful Leslie and My Pet Cab we’re our transport team! XOXOXO Kelly Holcomb”

Starwood Pet Travel 5 star review on 29th October 2020

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Posted 4 years ago

“Delivered pup on time, friendly and personal driver. Thanks”

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Posted 4 years ago

“Pet can driver was very informative with delivery updates.”

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Posted 4 years ago

“It was wonderful. The driver was very nice and made me feel very comfortable.”

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Posted 4 years ago

“Great communicators. Timely and friendly. Even cleaned the dogs kennel during transport!”

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Posted 4 years ago

“I loved the service! Great communication and I appreciate knowing that my puppy was in good hands. Thanks My Pet Cab and Dean!”

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Posted 4 years ago

“Very good and nice”

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Posted 4 years ago

“Excelent service.”

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Posted 4 years ago

“Gary was very nice, friendly, prompt, communicative and pleasant. We are very happy with his service.”

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Posted 4 years ago

“Our transporter was very good at communicating and was very friendly. He even took care of the puppy when he had messed up his kennel. Thank you for a perfect trip for our baby Theo.”

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Posted 4 years ago

“Our experience was excellent. Rick contacted us ahead of time, arrived timely, and delivered Cammie in excellent shape, clean, happy, and enthusiastic about her new home. Thank you, Andrzej (Andre) Vorbrodt”

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Posted 4 years ago

Starwood Pet Travel is rated 4.9 based on 3,973 reviews