Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,973 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,973 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

577

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Carrier was very friendly and professional.”

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Posted 3 years ago

“She was very communicative throughout the day with me and updated me on how he was doing with temperament and potty so I knew what to expect upon arrival. She was caring and wonderful and we are so in love with our puppy!”

Starwood Pet Travel 5 star review on 23rd December 2021

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Posted 3 years ago

“Calvin was friendly, kept us well informed of his schedule and arrival time, helped us get the crate situated in our house and that everything was good before leaving. Excellent service.”

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Posted 3 years ago

“Our driver Mike was awesome! He helped make the experience of receiving our puppy a memorable one. He was nice and kind and had a big smile. Mike helped us with the paperwork and the crate. Thanks for making this experience an excellent one! Sarah”

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Posted 3 years ago

“Rick was excellent. He called on his way. He helped us get the puppy out of the crate. Plus he cleaned the crate.”

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Posted 3 years ago

“Couldn't be happier with the friendliness of my cab driver.”

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Posted 3 years ago

“Extremely satisfied with your service”

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Posted 3 years ago

“Everything worked out perfectly.”

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Posted 3 years ago

“Guy was on time an did what I expected... would love to get a copy of the picture he took of me and my dog”

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Posted 3 years ago

“Ashley was amazing- very knowledgeable and kind”

Starwood Pet Travel 5 star review on 16th December 2021

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Posted 3 years ago

“Nancy was delightful, enthusiastic and caretaking. Our new girl couldn't have been in better hands on her journey to us.”

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Posted 3 years ago

“Very good to work with. Gave updates along the trip and very friendly.”

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Posted 3 years ago

“Our new fur baby traveled across several states to her new home with us. When she arrived she seemed quite content in her cab. She continues to sleep in it every night.”

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Posted 3 years ago

“What an amazing experience. We asked them to video the delivery so my wife could be surprised with our new puppy. He did an awesome job helping me out!”

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Posted 3 years ago

“Timely! Kind! Personable!”

Starwood Pet Travel 5 star review on 14th December 2021

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Posted 3 years ago

“Called me and on time!”

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Posted 3 years ago

“The Pet Cab driver called with an accurate scheduled delivery time. She cared very much about the well being of my puppy.”

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Posted 3 years ago

“Couldn’t be happier. My puppy was safe and happy and was brought to home exactly when promised. I highly recommend to future puppy owners.”

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Posted 3 years ago

“The service was excellent”

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Posted 3 years ago

“Perfect hand off and extreme care”

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Posted 3 years ago

Starwood Pet Travel is rated 4.9 based on 3,973 reviews