Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,973 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,973 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent. He arrived at the earliest time of the estimated arrival. He cleaned her paws before handing her to my daughter and then took a photo of them.”

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Posted 4 years ago

“good communication”

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Posted 4 years ago

“I feel they did a good job delivering Darla to me.”

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Posted 4 years ago

“Awsome and caring service”

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Posted 4 years ago

“Nuestro cachorro llegó muy bien, muy limpio en su jaula, con comida y agua. Nos llamaron para decirnos a qué hora llegarían y fueron puntuales. El chófer fue muy amable y profesional.”

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Posted 4 years ago

“Neal was excellent. Super friendly and great at communicating. He put me at ease that our new pup was in good hands.”

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Posted 4 years ago

Thanks for the kind words! Neal loves to deliver joy and fur babies to new families!

Posted 4 years ago

“Spectacular experience from start to finish! Ray was awesome! He took great care of our puppy who arrived at our house happy, clean and ready to meet his new family. Thank you, Ray, for your patience and caring!”

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Posted 4 years ago

“Great service, friendly people and got our pup to his new home safely and happy!”

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Posted 4 years ago

“On time, in communication. Experience was great!”

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Posted 4 years ago

“very nice driver called about 20 minutes before coming would have liked call when pup was picked up at airport”

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Posted 4 years ago

“It was easy, so convenient and the driver was a very nice young man. I felt she was in good care.”

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Posted 4 years ago

“Best idea ever or someone afraid to drive in the city”

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Posted 4 years ago

“Dog came out of crate wagging his tail and hasn’t stopped”

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Posted 4 years ago

That is Awesome thanks for the great review and the tail wagging update!!

Posted 4 years ago

“It was a good experience. Getting a pre call with instruction for the following day was very helpful.”

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Posted 4 years ago

“I was very pleased with the service provided. Jim stayed in contact with me to let me know he was on his way and was extremely pleasant during the introduction process. Thanks for my new family member!”

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Posted 4 years ago

Thanks for the great review! Jim takes special care and loves delvering smiles to families

Posted 4 years ago

“the person was very nice”

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Posted 4 years ago

“Loved the service provided by My Per Cab! Bob xo texted me when our new puppy landed and delivered her quickly and safely to our home!”

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Posted 4 years ago

“Awesome service. Highly recommend, our puppies came clean and safe, happy and ready to roll. These guys rock!”

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Posted 4 years ago

“Arrived ahead of schedule and very courteous.”

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Posted 4 years ago

“The company called a few days before hand and confirmed then called the night prior and then the driver called on the way as well when near the house. She was super nice and the vehicle was new and clean. She was also aware of our puppy and her state as well kept the carrier clean and with food and papers. Would def recommend.”

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Posted 4 years ago

Starwood Pet Travel is rated 4.9 based on 3,973 reviews